Transfer a Subscription to Another Organization

Transfer a Subscription to Another Organization

To move your subscription to another organization, you must first remove the subscription ID from the previous organization and then assign it to the new organization.

Procedure

Step 1

Make sure you have the entitlement ID on hand prior to transferring it to another organization. The entitlement ID was initially emailed to the Crosswork Cloud administrator when the Crosswork Cloud account was set up.

Step 2

Log into the organization that is currently associated with the subscription and go to Purchase icon > Licensing.

Step 3

Click Entitlement tab > <Crosswork-Cloud-product>.

Step 4

Check the checkbox next to the subscription you want to transfer.

Step 5

Click the Remove link that appears.

Step 6

Click Remove in the confirmation window to confirm subscription removal.

Step 7

Navigate to the organization that you want to subscribe to and go to Purchase icon > Licensing.

Step 8

Click Entitlement tab > <Crosswork-Cloud-product>.

Step 9

Click Claim Subscription (located in the top right of the page).

Step 10

Enter the entitlement ID, and click Claim.