Gateway Connectivity

Gateway Connectivity

After a Crosswork Data Gateway is installed for Crosswork Cloud Traffic Analysis or Crosswork Cloud Trust Insights, a policy is automatically created to monitor the connection between Crosswork Data Gateway and Crosswork Cloud. If the Crosswork Data Gateway loses connection to Crosswork Cloud (fails to communicate with Crosswork Cloud within its reporting interval), an alarm is generated and displayed in the Alarms page (Crosswork Cloud Traffic Analysis icon or Crosswork Cloud Trust Insights > Monitor > Alarms).

To view gateway connectivity details or to update the alarm severity level, list of monitored gateways, or notification endpoints, do the following:

Procedure

Step 1

Navigate to Crosswork Cloud Traffic Analysis icon or Crosswork Cloud Trust Insights > Configure > Policies.

Under Gateway Connectivity, you can view the number of active alarms, the number of gateways monitored, and the gateway that has the most recent active alarm.

Step 2

Under Gateway Connectivity, click Details.

Step 3

By default, the Overview tab displays the current gateway connectivity policy configuration.

Step 4

To view Alarm details, click the Alarms tab. From this page, you can click the Lost Gateway Connection alarm for further details about a particular alarm or navigate between the Active, Acknowledge, or History tabs.

Step 5

To modify the alarm severity, list of monitored gateways, or configure endpoint notifications, click Edit.

  1. Under Triggers > Gateway Rules > Severity drop-down menu, select the severity level.

  2. Under Data, click Modify to update which gateways you want to monitor or ignore.

  3. Under Actions, you can either modify existing endpoint notifications or add more. For more information on the types of endpoint notifications you can configure, see About Notification Endpoints.

  4. Click Save.