Supported Cisco Aironet Access Points
New Updates and Features in this Release
Communications, Services, and Additional Information
This document describes features, enhancements, and caveats for autonomous mode access points using Cisco IOS Releases 15.3(3)JI1, 15.3(3)JI3,15.3(3)JI4, 15.3(3)JI5, and 15.3(3)JI6.
The release notes for lightweight Cisco Aironet Access Points are included in the Release Notes for Cisco Wireless Controllers and Lightweight Access Points, at the following URL:
http://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/crn88.html
This release supports the following Cisco Aironet access points in autonomous mode:
Warning Install only Cisco IOS Release 15.3(3)JA1 and newer releases on Cisco Aironet Universal Access Point models. Do not install older Cisco IOS releases on Cisco Aironet Universal Access Point models as that is a violation of local radio regulations and laws.
The Cisco Aironet Access Point is a wireless LAN transceiver that acts as the connection point between wireless and wired networks or as the center point of a standalone wireless network. In large installations, the roaming functionality provided by multiple access points enables wireless users to move freely throughout the facility while maintaining uninterrupted access to the network.
Cisco AP 702 and AP 1530 support 128 MB minimum flash and AP 3700 supports 64 MB minimum flash.
To find the version of Cisco IOS software that is running on your access point, use a Telnet session to log into the access point, and enter the show version EXEC command.
On access points running Cisco IOS software, you can also find the software release on the System Software Version page in the access point’s web-browser interface. If your access point does not run Cisco IOS software, the software release appears at the top left of most pages in the web-browser interface.
To upgrade your access point or bridge software, follow these steps:
Step 1 Follow this link to the Cisco home page:
Step 2 Click Support. The Support and Documentation page appears.
Step 3 Under the Select a Product Name, click Wireless. The Product/Technology Support page appears.
Step 4 Under the Make a Selection to Continue section, click Access Point. Products and Access Point are highlighted.
Step 5 Select the access point model for which you need the information. For example, click the Cisco Aironet 1700 series. A list of documents appears.
Step 6 Click Configure. A list of configuration documents appears.
Step 7 Click Cisco IOS Software Configuration Guide for Cisco Aironet Access Points, 15.3(3)JI1.
Step 8 Navigate to the Managing Firmware and Software chapter.
For information on Cisco IOS software, click this link to browse to the Cisco IOS Software Center on Cisco.com:
You can convert an access point from lightweight mode back to autonomous mode by loading a Cisco IOS Release that supports autonomous mode. If the access point is associated with a controller, you can use the controller to load the Cisco IOS release. If the access point is not associated with a controller, you can load the Cisco IOS release using TFTP. The image files and their supported access points are listed in Table 1 .
Note Conversions from an 8.0 Wireless LAN Controller unified release AP image to autonomous 15.3(3) k9w7 image will get aborted with a message "AP image integrity check failed." To overcome this, load any previous autonomous k9w7 image and then upgrade to the 15.3(3) JAB k9w7 images. For more information, see caveat CSCuq53889.
If your access point runs Cisco IOS Release 12.2(11)JA, 12.2(11)JA1, or 12.2(11)JA2, your access point might unexpectedly reboot after you upgrade to a later Cisco IOS release. However, after the access point reboots, the upgrade is complete and the access point operates normally. It is recommended to disable the radio interfaces before upgrading the software to prevent the access point from rebooting unexpectedly.
To disable the radio interfaces using the access point’s web-browser interface, which you can access through the access point's Ethernet port, follow these steps:
Step 1 Browse to the Network Interfaces: Radio Settings page. Figure 1 shows the top portion of the Network Interfaces: Radio Settings page.
Figure 1 Network Interfaces: Radio Settings Page
Step 2 Choose Disable to disable the radio.
Step 3 Click Apply at the bottom of the page.
Step 4 If your access point has two radios, repeat these steps for the second radio.
Beginning in privileged EXEC mode, follow these steps to disable the access point radios using the access point CLI:
Enters interface configuration mode for the radio interface. The 2.4-GHz radio is radio 0, and the 5-GHz radio is radio 1. |
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If your access point has two radios, repeat these steps for the second radio. Use the no form of the shutdown command to enable the radio.
This section lists the Open Caveats and Resolved Caveats for access points and bridges in Cisco IOS Releases 15.3(3)JI1, 15.3(3)JI3, 15.3(3)JI4, 15.3(3)JI5,and 15.3(3)JI6.
The Bug Search Tool (BST), which is the online successor to Bug Toolkit, is designed to improve the effectiveness in network risk management and device troubleshooting. The BST allows partners and customers to search for software bugs based on product, release, and keyword, and aggregates key data such as bug details, product, and version. The tool has a provision to filter bugs based on credentials to provide external and internal bug views for the search input.
To view the details of a caveat listed in this document:
1. Access the BST (use your Cisco user ID and password) at https://tools.cisco.com/bugsearch/.
2. Enter the bug ID in the Search For: field.
Note To have a Cisco User ID and password, you need to be a registered cisco.com user, To become a registered cisco.com user, go to the following website:
https://tools.cisco.com/RPF/register/register.do
There are no open caveats in Cisco IOS Releases 15.3(3)JI1, 15.3(3)JI3, 15.3(3)JI4, 15.3(3)JI5, and 15.3(3)JI6.
There are no resolved caveats in Cisco IOS Releases 15.3(3)JI6.
Table 2 lists caveats that have been resolved in Cisco IOS Release 15.3(3)JI5.
702 AP as WGB keeps sending a new association req every 7seconds when connected to 3800/2800 APs. |
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AP reloads due to power fluctuations when connected to CAT9400 switches. |
Table 3 lists caveats that have been resolved in Cisco IOS Release 15.3(3)JI4.
Table 4 lists caveats that have been resolved in Cisco IOS Release 15.3(3)JI3.
Table 5 lists caveats that have been resolved in Cisco IOS Release 15.3(3)JI1.
For the most up-to-date, detailed troubleshooting information, refer to the Cisco TAC website at http://www.cisco.com/cisco/web/support/index.html. Click Technology Support, choose Wireless from the menu on the left, and click Wireless LAN.
This section describes important information about access points and bridges.
Install only Cisco IOS Release 15.3(3)JA1 and newer releases on Cisco Aironet Universal Access Point models. Do not install older Cisco IOS releases on Cisco Aironet Universal Access Point models as that is a violation of local radio regulations and laws.
The point-to-point and point-to-multipoint bridging is supported on the 802.11n Cisco Aironet series access points. The 5-GHz bands support 20 and 40-MHz channel widths, and the 2.4-GHz bands support only a 20-MHz channel width.
The following items are supported on the 802.11n platforms for bridging:
Note This is only supported using short range links and is not a replacement for the 1530 and 1570 series access points which support bridging.
If your network uses 16 BSSIDs with 1 and 2-Mbps data rates, access points might experience very low throughput due to high management traffic.
As per the 802.11n amendment, the 802.11n HT rates apply only to no encryption or WPA2/AES encryption. They do not apply to WEP or WPA encryption. If WEP or TKIP encryption is used, the access point and any 802.11n clients will not transmit at HT rates. Legacy rates (802.11a/b/g) will be used for any clients using WEP or TKIP encryption.
Layer 3 is not supported with NAC for MBSSID in this release.
Cisco IOS Release 12.3(2)JA and later releases change the default behavior of access points that request an IP address from a DHCP server.
The radio or radios are disabled by default, and there is no default SSID. You must create an SSID and enable the radio or radios before the access point allows wireless associations from other devices. These changes to the default configuration improve the security of newly installed access points.
Certain clients using WPA/WPA2 key management and power save can take many attempts to authenticate or, in some cases, fail to authenticate. Any SSID that is defined to use authentication key-management WPA, together with clients using power save mode and authenticating using WPA/WPA2, can experience this problem.
A hidden configure level command, dot11 wpa handshake timeout, can be used to increase the timeout between sending the WPA key packets from the default value (100 ms) to a value between 101 and 2000 ms. The command stores its value in the configuration across device reloads.
When you open the access point interface, you must enter a username and a password. The default username for administrator login is Cisco, and the default password is Cisco. Both the username and password are case sensitive.
Some wireless client devices, including Dell Axim handhelds and Hewlett-Packard iPaq HX4700 handhelds, cannot associate to an access point when the access point is configured for QoS. To allow these clients to associate, disable QoS on the access point. You can use the QoS Policies page on the access point GUI to disable QoS or enter this command on the CLI:
Devices on your wireless LAN that are configured to associate to a specific access point based on the access point MAC address (such as client devices, repeaters, hot standby units, or workgroup bridges) might lose their association when you add or delete multiple BSSIDs. When you add or delete multiple BSSIDs, check the association status of devices that are configured to associate to a specific access point. If necessary, reconfigure the disassociated device to use the BSSID new MAC address.
If you use the mbssid configuration interface command to enable multiple BSSIDs on a specific radio interface but VLANs are not configured on the access point, the access point disables the radio interface. To re-enable the radio, you must shut down the radio, disable multiple BSSIDs, and re-enable the radio.
This example shows how to re-enable the radio:
After you re-enable the radio, you can enable VLANs on the access point and enable multiple BSSIDs.
Access points with 5-GHz radios configured at the factory for use in Europe, Singapore, Korea, Japan, Taiwan, and Israel now comply with regulations that require radio devices to use Dynamic Frequency Selection (DFS) to detect radar signals and to avoid interfering with them. You cannot manually set the channel on DFS-enabled radios that are configured for these regulatory domains.
When you configure an access point for TACACS+ administration and you request for an IP address from the DHCP server, you might be locked out of the access point after it reboots if you do not have a local username and password configured on the access point. This is because the AP gets a newer IP address which is not yet added in TACACS. If you have been locked out, you must regain access by resetting the unit to default settings.
This issue does not affect access points that are configured with a static IP address.
You must not configure a loopback interface on the access point.
When you configure the 802.11g access point radio for best throughput, the access point sets all data rates to basic (required). This setting blocks association from 802.11b client devices. The best throughput option appears on the web-browser interface Express Setup and Radio Settings pages and in the speed CLI configuration interface command.
We recommend that you use auto, the default setting, for both the speed and duplex settings on the access point Ethernet port. When your access point receives inline power from a switch, any change in the speed or duplex settings that resets the Ethernet link reboots the access point. If the switch port to which the access point is connected is not set to auto, you can change the access point port to half or full to correct a duplex mismatch, and the Ethernet link is not reset. However, if you change from half or full back to auto, the link is reset, and, if your access point receives inline power from a switch, the access point reboots.
Note The speed and duplex settings on the access point Ethernet port must match the Ethernet settings on the port to which the access point is connected. If you change the settings on the port to which the access point is connected, change the settings on the access point Ethernet port to match.
When you upgrade an access point or bridge system software by entering the archive download-sw command on the CLI, you must use the force-reload option. If the access point or bridge does not reload the flash memory after the upgrade, the pages in the web-browser interface might not reflect the upgrade. This example shows how to upgrade the system software by using the archive download-sw command:
When a client device roams from an access point (such as access point alpha) to another access point (access point bravo), a message appears in the event log on access point alpha stating that the client roamed to access point bravo. The MAC address that appears in the event message is the MAC address for the radio in access point bravo. The MAC address for the access point Ethernet port is on the label on the back of the access point.
In Cisco IOS Release 12.2(8)JA and later releases, the mask that you enter in the Mask field on the IP Filters page in the access point GUI behaves the same way as a mask that you enter in the CLI. If you enter 255.255.255.255 as the mask, the access point accepts any IP address. If you enter 0.0.0.0, the access point looks for an exact match with the IP address that you entered in the IP Address field.
Repeater access points can participate in WDS, but they cannot provide WDS. You cannot configure a repeater access point as a main WDS access point, and if a root access point becomes a repeater in fallback mode, it cannot provide WDS.
The link test feature on the web-browser interface does not support non-Cisco Aironet client devices.
During client authentication, the access point sometimes receives a corrupt EAP packet and displays this error message:
Wi-Fi certified access points no longer support a WPA/TKIP configuration. TKIP is only allowed in combination with WPA2/AES for backward compatibility to allow older TKIP-only devices to associate.
Authentication key-management WPA version 1 will be changed to authentication key-management WPA. The following message will be displayed:
WPA version 1 option has been removed from the authentication key-management wpa cli and configuring TKIP only under this interface is not supported. It will be changed to aes-ccm tkip to work on mixed mode with the following message on the ap console:
Cisco CKM (CCKM) key management is designed to support voice clients that require minimal roaming times. Voice clients must support Cisco Compatible Extensions to benefit from this feature, for the voice client security mode you selected, please refer to the following URL for the list of CCX versions and supported clients: http://www.cisco.com/web/partners/pr46/pr147/partners_pgm_concept_home.html
Some non-Cisco Aironet client adapters do not perform 802.1X authentication to the access point unless you configure Open authentication with EAP. To allow both Cisco Aironet clients using LEAP and non-Cisco Aironet clients using LEAP to associate using the same SSID, you might need to configure the SSID for both Network EAP authentication and Open authentication with EAP.
When you ping or run a link test from an access point to a client device installed in a PC running Microsoft Windows, the ping or link test sometimes fails when the client has both wired and wireless connections to the LAN. Microsoft does not recommend this configuration. For more information, refer to Microsoft Knowledge Base article 157025 at this URL:
http://support.microsoft.com/default.aspx?scid=kb;en-us;157025&Product=win2000
Repeater access points and workgroup bridges cannot associate to an SSID that is configured for Layer 3 mobility. Layer 3 mobility is not supported on repeaters and workgroup bridges.
When the following command is configured under the SSID settings (for LEAP authentication):
if the first access-challenge returned by the Radius server after the access-request from the access point is not for the LEAP method but for EAP-MD5, the access point violates RFC 3748.
Instead of sending an EAP NAK requesting LEAP authentication, the access point sends the user's credentials with EAP-MD5 and drops the derived keys, since it cannot read the EAP-MD5 from the access-accept.
The workaround for this is to use the commands dot1x credentials
and dot1x eap profile
for LEAP authentication.
For configuration procedures, see the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points.
When using a configuration on an autonomous AP where there is no native VLAN defined, each interface is being dot1q tagged, communication will fail after upgrading to release 15.3(3)JI1 or later. It appears that the configuration is still correct after the upgrade, but the AP sends the untagged frames for bridge-group 1, even though the encapsulation is not defined as native. The autonomous AP will treat the sub-interface tied to bridge-group 1 as the native VLAN, even if it is not defined with the native keyword: "encapsulation dot1 <vlan> native". The VLAN associated with bridge-group 1 must be set to native on the connecting switchport configuration
The workaround for this is to configure VLAN 100 as the native VLAN on the connected switchport trunk, even though the encapsulation is not specified as native on the AP.
An access point is unable to obtain IP through the same IOS DHCP server when the access point is running on 15.2x. The problem occurs because the Renewal (T1) time dhcp option 58 is larger than Rebinding (T2) time dhcp option 59.
This cli command was used in the previous releases to configure radius servers:
radius-server host { hostname | ip-address } [ auth-port port-number ] [ acct-port port-number ] [ timeout seconds ] [ retransmit retries ] [ key string ]
Though this command can still be used, we recommend that you use this new command:
radius server {server-name}[ auth-port port-number ] [ acct-port port-number ] [ timeout seconds ] [ retransmit retries ] [ key string ]
Cisco Bug Search Tool (BST) is a web-based tool that acts as a gateway to the Cisco bug tracking system that maintains a comprehensive list of defects and vulnerabilities in Cisco products and software. BST provides you with detailed defect information about your products and software.