Insight Summary

Minimum release: Cisco vManage Release 20.9.1.

An insight summary provides trace-level insight information for application traffic and flows. This information appears in a slide-in pane.

Display Insight Summary Information

The following table describes how to display the various insight summaries that are available.

Table 1. Display Insight Summary Information

Insight Summary Information

Procedure

For Manually Generated Traces

Insight summary for a single manually generated trace

In the All Trace tab, click Insight Summary in the Trace Name column for the trace that you want.

Consolidated insight summary for selected manually generated traces (from Cisco Catalyst SD-WAN Manager Release 20.12.1)

In the All Trace tab, check the check box for each trace that you want, and then click Insight Summary above the Trace Name column.

For Auto-On Task Traces (from Cisco Catalyst SD-WAN Manager Release 20.12.1)

Insight summary for a single trace generated by an auto-on task

In the Auto-On Task tab, expand a task and click Insight Summary next to the trace that you want.

Consolidated insight summary for all the traces generated by an auto-on task

In the Auto-On Task tab, click Insight Summary next to the name of the task.

Overview Tab

The Overview tab displays the following information.

From Cisco Catalyst SD-WAN Manager Release 20.12.1, click Sampled Flow Insight to see the Applications graph, Events graph, and Hotspot Issues.

The Users field appears if you checked the ISE User Identity check box in the Grouping Fields area when you started the trace. Information for up to 5,000 users that the trace detects is selected by default. You can remove a user by unchecking it in the drop-down list, and add a user by choosing it in the drop-down list.

In the VPN field, information for all the VPNs that the trace detects is selected by default. You can remove a VPN by unchecking it in the drop-down list, and add a VPN by choosing it in the drop-down list.

The information in this Sampled Flow Insight area is based on sampled data, which comes from a subset of the total number of flows that were monitored. The number of flows that are sampled is determined by an internal algorithm. For example, if the trace monitors 1,000 flows, this tab might show information for only 10 of those flows.

  • Applications graph: Displays the number of flows that the trace detects in each application in the monitored traffic. Hover your cursor over the data points in the graph to display the percentage of total flows that the corresponding application flow represents.

    From Cisco Catalyst SD-WAN Manager Release 20.12.1, check the Application check box to display information for all flows that include application traffic. Check the DNS check box to display information for all the flows with DNS resolution.

  • Events graph: Displays the events that the trace detects in the monitored traffic and the number of application flows that each event affects. Hover your cursor over the data points in the graph to display the percentage of total application flows that the corresponding event affected.

    From Cisco Catalyst SD-WAN Manager Release 20.12.1, check one or more severity check boxes (Critical, Warning, and Informational) to display information for events that have the corresponding severity level.

  • Hotspot Issues: For each event, provides information about each application flow that was affected, including the traffic path in which the event occurred and the duration of the event.

    This information is displayed for each event that appears in the Events field. By default, all the events that the trace detects appear in this field. You can remove an event by clicking X next to its name and add an event by choosing the event from the Events drop-down list.

From Cisco Catalyst SD-WAN Manager Release 20.12.1, when viewing the Overview tab for a single trace, click Application Stats to see the following graphs. These graphs provide information for the top 10 applications with the most flows. Hover your cursor over the data points in a graph to display more detailed information for the corresponding item.

  • Applications (top 10) - Total Flows: Total number of application flows for the duration of the trace. The selected color is for the egress WAN interface on which flows were initialized.

  • Applications (top 10) - Total Bytes: Overall application bidirectional bandwidth for the duration of the trace. Upstream and downstream flow bandwidths are counted on the egress WAN on which flows were initialized.

  • Applications (top 10) – Flow Setup Rate: New incoming flows per second, calculated at 1-minute intervals.

  • Applications (top 10) – Active Flow: Number of active flows, calculated at 1-minute intervals.

  • Applications (top 10) – Bandwidth: Number of KB per second, calculated at 1-minute intervals.

  • Applications (top 10) – Flow Live Time: Overall lifetime of application flows, based on the flows completed within the monitor interval and calculated at 1-minute intervals.

The Applications (top 10) - Total Flows and Applications (top 10) - Total Bytes graphs provide information for each item that is selected in the VPN, Device, and WAN Color fields. All the items that the trace detects are selected by default.

The other graphs provide information only when one item is selected in the VPN, Device, and WAN Color fields.

You can remove an item from these fields by unchecking it in the corresponding drop-down list, and add an item by choosing the item from the corresponding drop-down list.


Note


You can view detailed information about an event in the Event Insight tab.

App Performance Insight Tab

The App Performance Insight tab displays the following performance information for the selected items.


Note


This tab is not available for consolidated insight summaries.

From Cisco Catalyst SD-WAN Manager Release 20.12.11, the Score graph appears when you expand Hop Metrics. The other graphs appear when you expand Detailed Metrics under the expanded Hop Metrics.

  • Score graph: Provides an evaluation of application performance.

  • Loss graph: Provides information about packet loss.

  • Delay graph: Provides information about delays in the traffic flows.

  • Jitter graph: Provides information about the inconsistencies in latency in traffic flows.

  • CND/SND graph: Provides information about client network delay (CND) and server network delay (SND).

  • Applications Path & Performance Sankey chart: Provides a snapshot of bandwidth used and loss information at a particular time. You can choose the time by clicking a dot on a timeline in a metrics graph.

The graphs display information for each application that appears in the Application field and the hop that is displayed in the Hop field. From Cisco Catalyst SD-WAN Manager Release 20.12.1, the Application field appears when you expand Group Fields. The Sankey chart displays information for each application that appears in the Application field and for all the hops, regardless of the hop that is displayed in the Application field.

The five applications with the most hotspot issues appear in the Application field by default. You can remove an application by clicking the X next to its name, and add an application by choosing the application from the Application drop-down list. You can choose a hop from the Hop drop-down list.

From Cisco Catalyst SD-WAN Manager Release 20.12.1, information for all the VPNs that the trace detects are selected by default. You can remove a VPN by unchecking it in the corresponding drop-down list, and add a VPN by choosing the item from the corresponding drop-down list.

From Cisco Catalyst SD-WAN Manager Release 20.12.1, you can arrange the information that displays into groups, according to the items that you choose in the Group Fields area. The fields that are displayed depend on the Grouping Fields options that you chose when you started the trace. You can remove a grouping item by clicking X next to its name, and add an item by choosing it from the corresponding drop-down list.

Click Upstream to display information for upstream traffic in the graphs and chart. Click Downstream to display information for downstream traffic in the graphs and chart.

Hover your cursor over a data point in a graph to display more detailed information. Click a data point in a graph to update the Sankey chart for that data point. Hover your cursor over a data point in the Sankey chart to display more detailed information.

From Cisco Catalyst SD-WAN Manager Release 20.15.1, when WAN packet drops in a flow, the IPsec input failures are captured in the metrics.

Cisco SD-WAN Hop Metrics

Minimum supported release: Cisco Catalyst SD-WAN Manager Release 20.15.1

If the Enhanced Application Aware Routing feature is enabled on a Cisco SD-WAN Manager instance, you can view the associated metrics for the hop. From the Queue drop-down menu, choose from the available queues to view the Loss graph and Jitter/Delay graph.

From the Loss graph you can view:

  • WAN Loss Rate

  • Local Drop Rate

  • IPsec Authentication Failures

  • IPsec Anti Replay Failures

  • IPsec Other Input Failures

Event Insight Tab

The Event Insight tab displays the following information about application flows that were affected during each minute of the duration of an event. You can use this information to assist with a root-cause analysis.


Note


This tab is not available for consolidated insight summaries.
  • Flows graph: Provides information about the number of flows at a particular time.

  • Applications Path & Event Sankey chart: Provides detailed information about the effect of designated events at a particular time. Hover your cursor over a data point to see more information.

The graph displays information for each application that appears in the Application field and the hop that is displayed in the Hop field. From Cisco Catalyst SD-WAN Manager Release 20.12.1, the Application field appears when you expand Group Fields. The Sankey chart displays information for each application that appears in the Application field, for all the hops regardless of the hop that is displayed in the Hop field, and for the events that are displayed in the Events field.

The five applications with the most hotspot issues appear in the Application field by default. You can remove an application by clicking X next to its name, and add an application by choosing the application from the Application drop-down list. You can choose a hop from the Hop drop-down list.

Hotspot events that the trace detects appear in the Events field by default. You can remove an event by clicking X next to its name and add an event by choosing the event from the Application drop-down list.

From Cisco Catalyst SD-WAN Manager Release 20.12.1, information for all the VPNs that the trace detects is selected by default. You can remove a VPN by unchecking it in the corresponding drop-down list, and add a VPN by choosing the item from the corresponding drop-down list.

From Cisco Catalyst SD-WAN Manager Release 20.12.1, you can use the fields in the Group Fields area to group the information that displays by the selected items. The fields that are displayed depend on the Grouping Fields options that you chose when you started the trace. You can remove a grouping item by clicking X next to its name, and add an item by choosing it from a drop-down list.

Click Upstream to display information for upstream traffic in the graph and chart. Click Downstream to display information for downstream traffic in the graph and chart.

Hover your cursor over a data point to display detailed information about the events that affect the flow at that point. Click a data point to update the Sankey chart for that data point. Hover your cursor over a data point in the Sankey chart to display more detailed information.

QoS Insight Tab

The QoS Insight tab displays network-wide information about which application traffic entered which QoS queues on the devices that the trace detects. This information includes all the hops for the traffic.


Note


This tab is not available for consolidated insight summaries.

To display information on this tab, enable the QoS Insight option when you start the trace.

  • QoS Drop Rate graph: Provides information about the packet or byte drop rates for the selected devices over the period of the trace.

  • QoS - Applications Distribution Sankey chart: Provides detailed information about the traffic spectrum and QoS processing at a particular time. The chart illustrates forwarded or dropped traffic that occurs in a flow that goes from an application to a VPN to a physical interface to a queue.

To provide complete information about bandwidth consumers that cause dropped packets, this tab displays information for all the applications on a device, regardless of the applications that you choose by using the Application filter when you start a trace. It also displays information for VPN0 and all the service VPNs, regardless of the service VPNs that you choose by using the VPN filter when you start the trace.

The graph and chart display information for each device that appears in the Devices field.

The chart displays information for each item that appears in the Applications, VPNs, Interfaces, Queues, and Forward/Drop fields. All the items that the trace detects are displayed in these fields by default, except items with a packet per second (PPS) rate of less than 0.05. You can remove an item by clicking the X next to its name, and add an item by choosing the item from a corresponding drop-down list.

Click Packet to display packet drop rate information in the graph and packets per second (PPS) information in the Sankey chart. Click Byte to display byte drop rate information in the graph and kilobits per second (Kbps) information in the Sankey chart.

Hover your cursor over a data point in the graph to display more detailed information. Click a data point in the graph to update the Sankey chart for that data point. Hover your cursor over a data point in the Sankey chart to display more detailed information.

ThousandEyes Insight Tab

From Cisco Catalyst SD-WAN Manager Release 20.14.1, the ThousandEyes Insight tab displays the following information that the trace collects from tests that Cisco ThousandEyes Enterprise Agents performed. The information in this tab supplements Cisco ThousandEyes overlay path and metrics information with underlay path and metrics information.


Note


This tab is not available for consolidated insight summaries.

Cisco ThousandEyes tests discover network paths, and measure end-to-end loss, jitter, and latency from Enterprise Agents to application servers. This data does not include Cisco Catalyst SD-WAN insight information. This information can help you isolate issues with the network.

To display the following information on this tab, enable the ThousandEyes Insight option when you start the trace. The graphs and path visualization display information for the test and agent that you choose.

  • ThousandEyes Tests table: Provides information for the Cisco ThousandEyes tests that the trace monitored.

  • Loss graph: Provides information for the end-to-end loss that Cisco ThousandEyes tests captured, and information about Cisco Catalyst SD-WAN network loss.

  • Jitter/Latency graph: Provides information for the end-to-end jitter and latency that Cisco ThousandEyes tests captured, and information about Cisco Catalyst SD-WAN network jitter and latency.

  • Path Visualization: Provides information for the end-to-end network paths that Cisco ThousandEyes tests discovered, supplemented with Cisco Catalyst SD-WAN network segment overlay and underlay paths and metrics that the trace captured.

Hover your cursor over a data point in a graph or the path visualization to display more detailed information.

Click the name of a test in a graph or the path visualization to display detailed information for the test.

Click a data point on a graph and then click Go to ThousandEyes to display the Cisco ThousandEyes Application page, which provides detailed information for the selected test and agent.

Click a data point on a graph and then click Go to SD-WAN Insight to display the Completed Flows tab under NWPI Insight with detailed flow information for the selected test and agent.