TAC Debug Package
Feature History
Feature Name | Release Information | Description |
---|---|---|
TAC Debug Package |
Cisco Operations Hub 22.2 |
You can create TAC debug package for a cluster. The collected information helps the TAC team to debug and troubleshoot the issue at the earliest. |
TAC Debug Package Enhancements |
Cisco Operations Hub 22.3 |
You can create TAC debug package for a cluster using Operations Hub GUI. You can select start and end dates, and start and end times, while creating TAC Debug Packages. You can download TAC Debug Packages locally and delete TAC Debug Packages, if necessary. |
The TAC Debug feature in Operations Hub enables you to create and collect the debug package for a specified time duration. You can download the debug package and attach it to a TAC case.
Once you trigger the create operation on the Operations Hub cluster, you can monitor the status of operation as ongoing or completed. Once the operation is complete, the TAC debug package is available for download.
Note |
You can perform the TAC debug operations only using API and this feature is not supported in the Operations Hub GUI yet. For more information, see the Cisco Operations Hub and Smart PHY REST API Guide. |
Creating and Downloading TAC Debug Package
To create a TAC Debug package:
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At the main menu, select
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Enter the start and end dates, and start and end times, which are required for the data collection.
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Click Create. The TAC Debug package is created.
The latest package is displayed on top. Once a package is created:
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You can download a package locally by clicking the package name.
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You can delete a package by clicking the Delete icon.