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本文描述如何在應用伺服器(AS)中使用驗證轉換和路由(VTR)工具對常見呼叫設定問題進行故障排除。
.
BroadWorks Application Server有兩個嵌入式工具,可用於解決呼叫建立問題:VTR和驗證轉換和路由邀請(VTRI)。這兩個工具的用途相同,不同之處在於輸入命令:
注意:VTR和VTRI命令也可在網路伺服器(NS)中使用,但輸出結構與AS不同。本文檔重點介紹AS VTR(I),在使用NS VTR(I)時不能用作參考。
Application Server VTR Administration Guide中提供AS VTR的完整命令參考。
思科建議您瞭解以下內容:
本文檔中的資訊基於BroadWorks AS版本R24。 但是,其他軟體版本的行為是類似的。
本文中的資訊是根據特定實驗室環境內的裝置所建立。文中使用到的所有裝置皆從已清除(預設)的組態來啟動。如果您的網路運作中,請確保您瞭解任何指令可能造成的影響。
VTR分析可以從命令列介面(CLI)和Web介面觸發。
若要從Web GUI運行VTR,請使用以下步驟:
步驟1.使用bwadmin憑據登入BroadWorks CLI。
步驟2.啟動BroadWorks CLI並導航到AS_CLI/ASDiagnostic/Diag:
AS_CLI> cd ASDiagnostic/Diag
步驟3.若要使用VTRI,請在新行中運行vtri命令,後跟SIP INVITE和句點字元。例如:
AS_CLI/ASDiagnostic/Diag> vtri
Enter a SIP message. When complete, enter a single period (.) on a line to start verifying the translation.
INVITE sip:2012@mleus.lab SIP/2.0
Via: SIP/2.0/UDP 10.61.205.219:58300;rport;branch=z9hG4bKPjgINPvPUvoBT57iTOBPsgCfEqE5GX1aj7
Max-Forwards: 70
From: "Marek Leus"
;tag=6fU.VlLrWc6WI3JU8jWKS.25yeoWEhpc To: sip:2012@mleus.lab Contact: "Marek Leus"
Call-ID: dTUVBWON9UjmftpGCOoJzhLfbajBm11C CSeq: 6492 INVITE Route:
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS Supported: replaces, 100rel, norefersub User-Agent: Telephone 1.6 Content-Type: application/sdp Content-Length: 480 v=0 o=- 3883737105 3883737105 IN IP4 10.61.205.219 s=pjmedia b=AS:117 t=0 0 a=X-nat:0 m=audio 4012 RTP/AVP 96 9 8 0 101 102 c=IN IP4 10.61.205.219 b=TIAS:96000 a=rtcp:4013 IN IP4 10.61.205.219 a=sendrecv a=rtpmap:96 opus/48000/2 a=fmtp:96 useinbandfec=1 a=rtpmap:9 G722/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:0 PCMU/8000 a=rtpmap:101 telephone-event/48000 a=fmtp:101 0-16 a=rtpmap:102 telephone-event/8000 a=fmtp:102 0-16 a=ssrc:2039250127 cname:43ec7f3b5b951d53 .
步驟4.若要使用VTR,請運行vtr命令,後跟呼叫者和目標的詳細資訊。例如:
# Command reference:
AS_CLI/ASDiagnostic/Diag> h vtr
This command is used to perform a test call and see the routing results. Please
be careful when performing test calls, it may have an impact on existing real
calls or cause user migration.
Parameters description:
origType : The type of origination used to trigger the VTR request.
linePort : The lineport of the originating user.
bwphone : The originating BroadWorks user phone number.
pstnphone : The originating PSTN user phone number.
userId : The originating BroadWorks user Id.
url : The originating url.
destination: The called user, number or URI.
option : Additional vtr options.
contact : The contact URL to use for the test call.
diversion : The diversion URL to use for the test call.
======================================================================
vtr
, Choice = {linePort, bwphone, pstnphone, userId, url}
, String {1 to 80 characters}
, String {1 to 17 characters}
, String {1 to 17 characters}
, String {2 to 161 characters}
, String {2 to 161 characters}
, String {1 to 161 characters} [
若要從Web GUI運行VTR,請使用以下步驟:
步驟1.導航到https://<AS_FQDN>/Login頁,然後登入到AS Web介面。
步驟2.導覽至System > Utilities > Verify Translation and Routing。
步驟3. 若要使用VTRI,請按一下SIP Message單選按鈕,然後將SIP INVITE消息貼上到輸入欄位中。然後,按一下執行VTR請求連結:
步驟4. 要使用VTR,請按一下Parameters單選按鈕並填充所有必填欄位。然後點選執行VTR請求連結:
VTR和VTRI結果的格式類似。它由八個部分組成:
註:本文檔中的所有VTR輸出均基於vtr userId <user_id> <destination_number>命令輸出,除非另有說明。
VTR結果的第一部分是SIP INVITE,或用於模擬呼叫的引數。如果您明確提供SIP INVITE(換句話說,如果您使用VTRI),則此部分不可見。
當源設定為URL或線路/埠時,生成SIP INVITE。例如:
AS_CLI/ASDiagnostic/Diag> vtr linePort 5403362011@mleus.lab 2012
VTR Result:
--------------------------------------------------------
Using following SIP INVITE to run VTRI command with Lineport
-------------------------------------------------------
INVITE sip:2012@10.48.93.126 SIP/2.0
Via:SIP/2.0/UDP 127.0.0.1:5061;branch=vtr-unique-via-branch-26
From:"VTR Calling Name"
;tag=26 To:"VTR Called Name"
Call-ID:26 CSeq:26 INVITE Contact:
Allow:ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REGISTER,UPDATE Content-Type:application/sdp Content-Length:410 v=0 o=- 123 123 IN IP4 127.0.0.1 s=- c=IN IP4 127.0.0.1 t=0 0 m=audio 16428 RTP/AVP 0 2 4 8 18 96 97 98 100 101 a=rtpmap:0 PCMU/8000 a=rtpmap:2 G726-32/8000 a=rtpmap:4 G723/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729a/8000 a=rtpmap:96 G726-40/8000 a=rtpmap:97 G726-24/8000 a=rtpmap:98 G726-16/8000 a=rtpmap:100 NSE/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=ptime:20 a=sendrecv
如果來源設定為使用者ID或電話(bwphone和pstnphone),則會顯示引數。例如:
AS_CLI/ASDiagnostic/Diag> vtr userId ngnuserB1@mleus.lab 2012
VTR Result:
--------------------------------------------------------
Using following parameters to run short form VTR command
-------------------------------------------------------
VtrOriginationEvent
vtrKey 16
origUserId ngnuserB1@mleus.lab
origUserUid 110439218
requestURI equivalent 2012@10.48.93.126:5060
dialedDigits (initial) 2012
deviceEnpoint 5403362011@mleus.lab
本節顯示有關始發方(呼叫方)的資訊。如果呼叫者是本地BroadWorks使用者,則會顯示有關該使用者的詳細資訊。例如:
=====================================================
=========== ORIGINATOR INFO ===================
=====================================================
[Orig-Id] VTR Short form trigger.
[Orig-Id] No Endpoint.
[Orig-Id] Originating user type: BroadWorks
[Orig-Id] User Info
[Orig-Id] User Id = ngnuserB1@mleus.lab
[Orig-Id] User Uid = 110439218
[Orig-Id] Group Id = ngngroupB1
[Orig-Id] Service Provider Id = ngnentB1
[Orig-Id] Reseller Id = null
[Orig-Id] ASCII First Name = Marek
[Orig-Id] ASCII Last Name = Leus
[Orig-Id] Unicode First Name = Marek
[Orig-Id] Unicode Last Name = Leus
[Orig-Id] Country Code = 1
[Orig-Id] User Type = User
[Orig-Id] Trunk User Type = BroadWorks Regular User
[Orig-Id] (0) Address type = main
[Orig-Id] (0) dn = +15403362011
[Orig-Id] (0) extension = 2011
[Orig-Id] activeAsComponentID = [vnf=null,vnfc=1]
[Orig-Id] beingRemoved = false
[Orig-Id] configurable CLID = 5403362010
[Orig-Id] synchronizationASRSentToNS = false
在此部分中,按順序列出呼叫呼叫方端上的事件進展。如果呼叫方是Cisco BroadWorks使用者,則這是執行所分配服務的位置。例如:
=====================================================
=========== ORIGINATING CALL INFO ================
=====================================================
[Orig/CallServiceBus] CallId is callhalf-60507:0
[Orig/CallServiceBus] === Routing InvitationEvent on the Originating Call bus ===
[Orig/CallServiceBus] TranslationServiceOrigInstance has CONSUMED the event.
[Orig/CallServiceBus] CallId is callhalf-60507:0
[Orig/CallServiceBus] === Routing InvitationEvent on the Originating Call bus ===
[Orig/CallServiceBus] Resuming event processing after TranslationServiceOrigInstance
[Orig/CallServiceBus] SecurityClassificationServiceInstance has processed the event...continue
(...)
# Output omitted for clarity
(...)
[Orig/CallServiceBus] EmergencyCallTimerServiceInstance has processed the event...continue
[Orig/ReleaseWithCauseHandler] Post Processing RWC for Call.
本節提供有關從Cisco BroadWorks網路伺服器請求轉換的資訊。如果需要網路轉換,則顯示有關使用的撥號方案策略的資訊。它還顯示為此目的交換的SIP消息。例如:
=====================================================
=========== ORIGINATING TRANSLATION RESULT =========
=====================================================
[Orig-Xlation/DialPlanPolicy] --Dial Plan Policy Information--
[Orig-Xlation/DialPlanPolicy] requiresAccessCodeForPublicCalls = false
[Orig-Xlation/DialPlanPolicy] allowE164PublicCalls = false
[Orig-Xlation/DialPlanPolicy] privateDigitMap =
[Orig-Xlation/DialPlanPolicy] publicDigitMap = ([2-9]11|[0-1][2-9]11|0[#T]|00|01[2-9]xx.[#T]|*xx|011x.[#T]|[0-1]xxxxxxx[#T]|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxxxx[#T]|101xxxx.[#T]|11|[2-9][#T])
[Orig-Xlation/DialPlanPolicy] preferE164FormatForCallbackSvcs = false
[Orig-Xlation/NetworkUsagePolicy] Network Usage Policy is - do not force all calls to network -
[Orig-Xlation/NetworkServerINVITE] Sending INVITE event to network server for Translation Service Originating Side client
[Orig-Xlation/NetworkServerINVITE] Endpoint Id: callhalf-60487:0
udp 1128 SIP Bytes OUT to 10.48.93.128:5060
INVITE sip:2014@10.48.93.128;user=phone;transport=udp SIP/2.0
Via:SIP/2.0/UDP 10.48.93.126;branch=z9hG4bKBroadWorks.-iom24c-10.48.93.128V5060-0-960997887-1152157837-1674811757564-
From:"Marek Leus"
;tag=1152157837-1674811757564- To:
Call-ID:BW1029175642701231892598132@10.48.93.126 CSeq:960997887 INVITE Contact:
P-Asserted-Identity:"Marek Leus"
Privacy:none X-BroadWorks-Correlation-Info:be8fde53-9ba5-4fc4-a788-ee426ed1fe90 Allow:ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY Supported: Max-Forwards:10 Content-Type:application/sdp Content-Length:410 v=0 o=- 123 123 IN IP4 127.0.0.1 s=- c=IN IP4 127.0.0.1 t=0 0 m=audio 16428 RTP/AVP 0 2 4 8 18 96 97 98 100 101 a=rtpmap:0 PCMU/8000 a=rtpmap:2 G726-32/8000 a=rtpmap:4 G723/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729a/8000 a=rtpmap:96 G726-40/8000 a=rtpmap:97 G726-24/8000 a=rtpmap:98 G726-16/8000 a=rtpmap:100 NSE/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=ptime:20 a=sendrecv [Orig-Xlation/NS-RESPONSE] Got Network Server response for Translation Service Originating Side client udp 394 SIP Bytes IN from 10.48.93.128:49109 SIP/2.0 404 Not found Via:SIP/2.0/UDP 10.48.93.126;branch=z9hG4bKBroadWorks.-iom24c-10.48.93.128V5060-0-960997887-1152157837-1674811757564- From:"Marek Leus"
;tag=1152157837-1674811757564- To:
;tag=1006595920-1674811749882 Call-ID:BW1029175642701231892598132@10.48.93.126 CSeq:960997887 INVITE Content-Length:0 [Orig-Xlation/TranslationManager] Translation Client: Translation Service Originating Side call Id is callhalf-60487:0 [Orig-Xlation/TranslationManager] === TranslationResult === [Orig-Xlation/TranslationManager] callType Network [Orig-Xlation/TranslationManager] address 2014 [Orig-Xlation/TranslationManager] addressType main [Orig-Xlation/TranslationManager] isServiceCode false [Orig-Xlation/TranslationManager] sc8Translated false [Orig-Xlation/TranslationManager] sc100Translated false [Orig-Xlation/TranslationManager] oacTranslated false [Orig-Xlation/TranslationManager] carrierPrefixTranslated false [Orig-Xlation/TranslationManager] intraSP false [Orig-Xlation/TranslationManager] alias false [Orig-Xlation/TranslationManager] preExtEmergencyRtgAK null [Orig-Xlation/TranslationManager] === Carrier Info === [Orig-Xlation/TranslationManager] ;csel=noind
如果呼叫具有有效的目的地,則會顯示有關其身份和終止服務匯流排上的事件的資訊。類似於始發呼叫資訊部分,這是執行目標使用者所分配服務的位置。它還顯示傳送到目的地的SIP INVITE。例如:
=====================================================
=========== TERMINATING CALL INFO ================
=====================================================
[Term/CallManagerServiceBus] CallManagerId is callhalf-60459
[Term/CallManagerServiceBus] === Routing TerminationEvent on the Call Manager bus ===
[Term/Term-Id] Terminating user type: BroadWorks
[Term/Term-Id] User Info
[Term/Term-Id] User Id = ngnuserB2@mleus.lab
[Term/Term-Id] User Uid = 156778964
[Term/Term-Id] Group Id = ngngroupB1
[Term/Term-Id] Service Provider Id = ngnentB1
[Term/Term-Id] Reseller Id = null
[Term/Term-Id] ASCII First Name = John
[Term/Term-Id] ASCII Last Name = Doe
[Term/Term-Id] Unicode First Name = John
[Term/Term-Id] Unicode Last Name = Doe
[Term/Term-Id] Country Code = 1
[Term/Term-Id] User Type = User
[Term/Term-Id] Trunk User Type = BroadWorks Regular User
[Term/Term-Id] (0) Address type = main
[Term/Term-Id] (0) dn = +15403362012
[Term/Term-Id] (0) extension = 2012
[Term/Term-Id] activeAsComponentID = [vnf=null,vnfc=1]
[Term/Term-Id] beingRemoved = false
[Term/Term-Id] configurable CLID = 5403362010
[Term/Term-Id] synchronizationASRSentToNS = false
[Term/CallServiceBus] CallId is callhalf-60459:0
[Term/CallServiceBus] === Routing InvitationEvent on the Terminating Call bus ===
[Term/CallServiceBus] TranslationServiceTermInstance has processed the event...continue
[Term/CallServiceBus] NumberPortabilityQueryServiceTermInstance has processed the event...continue
(...)
# Output omitted for clarity
(...)
[Term/CallManagerServiceBus] RingTimeoutServiceInstance has processed the event...continue
[Term/SipINVITE] Outgoing resulting INVITE for Endpoint Id: callhalf-60459:0
udp 1195 SIP Bytes OUT to 10.61.71.93:62388
INVITE sip:5403362012@10.61.71.93:62388;transport=UDP;rinstance=c71abb15b3ff5d4a SIP/2.0
Via:SIP/2.0/UDP 10.48.93.126;branch=z9hG4bKBroadWorks.-iom24c-10.61.71.93V62388-0-960978525-1694279432-1674811718841-
From:"Marek Leus"
;tag=1694279432-1674811718841- To:"John Doe"
Call-ID:BW102838841270123-1135433227@10.48.93.126 CSeq:960978525 INVITE Contact:
Supported:100rel Allow:ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE Call-Info:
;appearance-index=1 Recv-Info:x-broadworks-client-session-info Accept:application/media_control+xml,application/sdp,multipart/mixed Max-Forwards:10 Content-Type:application/sdp Content-Length:410 v=0 o=- 123 123 IN IP4 127.0.0.1 s=- c=IN IP4 127.0.0.1 t=0 0 m=audio 16428 RTP/AVP 0 2 4 8 18 96 97 98 100 101 a=rtpmap:0 PCMU/8000 a=rtpmap:2 G726-32/8000 a=rtpmap:4 G723/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729a/8000 a=rtpmap:96 G726-40/8000 a=rtpmap:97 G726-24/8000 a=rtpmap:98 G726-16/8000 a=rtpmap:100 NSE/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=ptime:20 a=sendrecv
此部分僅適用於未成功的呼叫。文中給出了呼叫失敗的詳細原因。還列出了如果呼叫因該原因而失敗,媒體伺服器播放的通告/音調。例如:
=====================================================
=========== TREATMENT INFORMATION =========
=====================================================
[Treatment/TreatmentsService] Treatment service processing RWC. Release Cause is FORBIDDEN
[Treatment/TreatmentsService] defaultAnnouncement isTrtCallFailure.wav
[Treatment/TreatmentsService] defaultTone is reorder-pcmu.wav
[Treatment/TreatmentsService] Configurable Treatment NOT used but specific audio treatment files have been provided
[Treatment/TreatmentsService] audioAnnouncement(s):
[Treatment/TreatmentsService] https://10.48.93.126/media/en/TrtSelectCallReject.wav
[Treatment/TreatmentsService] https://10.48.93.126/media/en/silence10s.wav
[Treatment/TreatmentsService] https://10.48.93.126/media/en/TrtSelectCallReject.wav
呼叫時間戳可用於將VTRI中的事件與XSLogs相關聯。
測試呼叫的最終結果,可能的值為:
為簡單起見,本文檔中使用了一個基本呼叫方案:
本文檔介紹使用分機2011的使用者按順序撥號的三個場景:
在這種情況下,一個本地使用者按分機撥打另一個本地使用者。讓我們瀏覽此呼叫的VTR輸出以瞭解更多相關資訊:
AS_CLI/ASDiagnostic/Diag> vtr userId ngnuserB1@mleus.lab 2012
VTR Result:
--------------------------------------------------------
Using following parameters to run short form VTR command
-------------------------------------------------------
VtrOriginationEvent
vtrKey 12
origUserId ngnuserB1@mleus.lab
origUserUid 110439218
requestURI equivalent 2012@10.48.93.126:5060
dialedDigits (initial) 2012
deviceEnpoint 5403362011@mleus.lab
在VTR結果的第一部分中,可以看到AS如何將引數從vtr命令對映到SIP URL:
=====================================================
=========== ORIGINATOR INFO ===================
=====================================================
[Orig-Id] VTR Short form trigger.
[Orig-Id] No Endpoint.
[Orig-Id] Originating user type: BroadWorks
[Orig-Id] User Info
[Orig-Id] User Id = ngnuserB1@mleus.lab
[Orig-Id] User Uid = 110439218
[Orig-Id] Group Id = ngngroupB1
[Orig-Id] Service Provider Id = ngnentB1
[Orig-Id] Reseller Id = null
[Orig-Id] ASCII First Name = Marek
[Orig-Id] ASCII Last Name = Leus
[Orig-Id] Unicode First Name = Marek
[Orig-Id] Unicode Last Name = Leus
[Orig-Id] Country Code = 1
[Orig-Id] User Type = User
[Orig-Id] Trunk User Type = BroadWorks Regular User
[Orig-Id] (0) Address type = main
[Orig-Id] (0) dn = +15403362011
[Orig-Id] (0) extension = 2011
[Orig-Id] activeAsComponentID = [vnf=null,vnfc=1]
[Orig-Id] beingRemoved = false
[Orig-Id] configurable CLID = 5403362010
[Orig-Id] synchronizationASRSentToNS = false
然後,由於呼叫者是本地使用者,因此將列印有關使用者的所有詳細資訊。在本節中,您可以瞭解使用者的名字(Marek)和姓氏(Leus),他們的分機號(2011)是什麼,全號(+15403362011)是什麼,以及他們屬於哪個企業/組(ngnentB1/nggroupB1)。
=====================================================
=========== ORIGINATING CALL INFO ================
=====================================================
[Orig/CallServiceBus] CallId is callhalf-60455:0
[Orig/CallServiceBus] === Routing InvitationEvent on the Originating Call bus ===
[Orig/CallServiceBus] TranslationServiceOrigInstance has CONSUMED the event.
[Orig/CallServiceBus] CallId is callhalf-60455:0
[Orig/CallServiceBus] === Routing InvitationEvent on the Originating Call bus ===
[Orig/CallServiceBus] Resuming event processing after TranslationServiceOrigInstance
[Orig/CallServiceBus] SecurityClassificationServiceInstance has processed the event...continue
[Orig/CallServiceBus] CMServiceInstance has processed the event...continue
[Orig/CallServiceBus] ReturnCallServiceInstance has processed the event...continue
[Orig/CallServiceBus] LNDServiceInstance has processed the event...continue
[Orig/CallServiceBus] GETSServiceInstance has processed the event...continue
[Orig/CallServiceBus] EnhancedCallLogsServiceInstance has processed the event...continue
[Orig/CallServiceBus] LocationControlServiceInstance has processed the event...continue
[Orig/CallServiceBus/OCPOriginatorServiceInstance] OCPOriginatorServiceInstance has processed the event...continue
[Orig/CallServiceBus/OCPOriginatorServiceInstance] Validating origination. Using call type Group
[Orig/CallServiceBus/OCPOriginatorServiceInstance] Validation returned disposition Allow - OCP call type: Group
[Orig/CallServiceBus] ACRFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] NPAnnouncementServiceInstance has processed the event...continue
[Orig/CallServiceBus] CallCenterAgentCallServiceInstance has processed the event...continue
[Orig/CallServiceBus] PTTOriginatorServiceInstance has processed the event...continue
[Orig/CallServiceBus] LegacyACBServiceInstance has processed the event...continue
[Orig/CallServiceBus] AutomaticCallbackServiceInstance has processed the event...continue
[Orig/CallServiceBus] TreatmentsServiceInstance has processed the event...continue
[Orig/CallServiceBus] CFAlwaysFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] SCFFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] CallWaitingFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] VMServiceInstance has processed the event...continue
[Orig/CallServiceBus] AnswerTimerFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] DNDFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] CPCServiceInstance has processed the event...continue
[Orig/CallServiceBus] ClassmarkServiceInstance has processed the event...continue
[Orig/CallServiceBus] VAOCallServiceInstance has processed the event...continue
[Orig/CallServiceBus] AoCServiceInstance has processed the event...continue
[Orig/CallServiceBus] EmergencyCallTimerServiceInstance has processed the event...continue
[Orig/CallServiceBus] SCRFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] ExecutiveAssistantOrigServiceInstance has processed the event...continue
[Orig/VTR_FINAL] Triggering report.
由於它是一個沒有啟用服務的簡單使用者,因此Originating Call Information部分中的資訊不多。AS會逐個檢查一個服務,並最終轉到VTR的下一部分。它還將此呼叫定義為組呼叫。如果要將此VTR分析與XSLogs相關聯,則可以從此部分提取呼叫半ID(callhalf-60455),然後使用它在日誌檔案中查詢此呼叫。例如:
bwadmin@as1.mleus.lab$ less XSLog2023.01.27-00.00.00.txt | grep callhalf-60455
2023.01.27 10:28:38:819 CET | Info | Sip | BCCT Worker #1 | 3104778 | +15403362011 | callhalf-60455
$ new CHSS > +15403362011 > > callhalf-60455
2023.01.27 10:28:38:819 CET | FieldDebug | StateReplication | BCCT Worker #1 | 3104779 | +15403362011 | callhalf-60455
2023.01.27 10:28:38:821 CET | Info | CallP | Call Half Input Adapter 5 | 3104780 | Call Manager | +15403362011 | ngngroupB1 | callhalf-60455
下一節是源轉換結果:
=====================================================
=========== ORIGINATING TRANSLATION RESULT =========
=====================================================
[Orig-Xlation/DialPlanPolicy] --Dial Plan Policy Information--
[Orig-Xlation/DialPlanPolicy] requiresAccessCodeForPublicCalls = false
[Orig-Xlation/DialPlanPolicy] allowE164PublicCalls = false
[Orig-Xlation/DialPlanPolicy] privateDigitMap =
[Orig-Xlation/DialPlanPolicy] publicDigitMap = ([2-9]11|[0-1][2-9]11|0[#T]|00|01[2-9]xx.[#T]|*xx|011x.[#T]|[0-1]xxxxxxx[#T]|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxxxx[#T]|101xxxx.[#T]|11|[2-9][#T])
[Orig-Xlation/DialPlanPolicy] preferE164FormatForCallbackSvcs = false
[Orig-Xlation/NetworkUsagePolicy] Network Usage Policy is - do not force all calls to network -
[Orig-Xlation/TranslationManager] Translation Client: Translation Service Originating Side call Id is callhalf-60455:0
[Orig-Xlation/TranslationManager] === TranslationResult ===
[Orig-Xlation/TranslationManager] callType Group
[Orig-Xlation/TranslationManager] address 2012
[Orig-Xlation/TranslationManager] destination uid 156778964
[Orig-Xlation/TranslationManager] destination user Id ngnuserB2@mleus.lab
[Orig-Xlation/TranslationManager] addressType main
[Orig-Xlation/TranslationManager] originalAddress 2012
[Orig-Xlation/TranslationManager] dgcAlternateAddress 2012
[Orig-Xlation/TranslationManager] isServiceCode false
[Orig-Xlation/TranslationManager] sc8Translated false
[Orig-Xlation/TranslationManager] sc100Translated false
[Orig-Xlation/TranslationManager] oacTranslated false
[Orig-Xlation/TranslationManager] carrierPrefixTranslated false
[Orig-Xlation/TranslationManager] intraSP false
[Orig-Xlation/TranslationManager] alias false
[Orig-Xlation/TranslationManager] preExtEmergencyRtgAK null
從此部分,您可以瞭解為給定呼叫應用了什麼撥號計畫。對於此呼叫,輸出會通知它是組內的呼叫,並定向至使用者ngnuserB2@mleus.lab。下一節將介紹此使用者的詳細資訊:
=====================================================
=========== TERMINATING CALL INFO ================
=====================================================
[Term/CallManagerServiceBus] CallManagerId is callhalf-60459
[Term/CallManagerServiceBus] === Routing TerminationEvent on the Call Manager bus ===
[Term/Term-Id] Terminating user type: BroadWorks
[Term/Term-Id] User Info
[Term/Term-Id] User Id = ngnuserB2@mleus.lab
[Term/Term-Id] User Uid = 156778964
[Term/Term-Id] Group Id = ngngroupB1
[Term/Term-Id] Service Provider Id = ngnentB1
[Term/Term-Id] Reseller Id = null
[Term/Term-Id] ASCII First Name = John
[Term/Term-Id] ASCII Last Name = Doe
[Term/Term-Id] Unicode First Name = John
[Term/Term-Id] Unicode Last Name = Doe
[Term/Term-Id] Country Code = 1
[Term/Term-Id] User Type = User
[Term/Term-Id] Trunk User Type = BroadWorks Regular User
[Term/Term-Id] (0) Address type = main
[Term/Term-Id] (0) dn = +15403362012
[Term/Term-Id] (0) extension = 2012
[Term/Term-Id] activeAsComponentID = [vnf=null,vnfc=1]
[Term/Term-Id] beingRemoved = false
[Term/Term-Id] configurable CLID = 5403362010
[Term/Term-Id] synchronizationASRSentToNS = false
通過此部分,您可以瞭解呼叫者與以前相同的呼叫目標詳細資訊:名字和姓氏(John Doe)、分機(2012)、全號碼(+15403362012),以及企業/組(ngnentB1/nggroupB1)。
[Term/CallServiceBus] CallId is callhalf-60459:0
[Term/CallServiceBus] === Routing InvitationEvent on the Terminating Call bus ===
[Term/CallServiceBus] TranslationServiceTermInstance has processed the event...continue
[Term/CallServiceBus] NumberPortabilityQueryServiceTermInstance has processed the event...continue
[Term/CallServiceBus] CMServiceInstance has processed the event...continue
[Term/CallServiceBus] GETSServiceInstance has processed the event...continue
[Term/CallServiceBus] CallCenterAgentCallServiceInstance has processed the event...continue
[Term/CallServiceBus] OCPTerminatorServiceInstance has processed the event...continue
[Term/CallServiceBus] ICPServiceInstance has processed the event...continue
[Term/CallServiceBus] ACRServiceInstance has processed the event...continue
[Term/CallServiceBus/SCRServiceInstance] Criteria Set(s) evaluated but not triggered:
[Term/CallServiceBus/SCRServiceInstance]
[Term/CallServiceBus/SCRServiceInstance] Criteria Set:
[Term/CallServiceBus/SCRServiceInstance] description: Reject_all
[Term/CallServiceBus/SCRServiceInstance] active: false
[Term/CallServiceBus/SCRServiceInstance] blackListFlag: false
[Term/CallServiceBus/SCRServiceInstance] ScheduleCriteria
[Term/CallServiceBus/SCRServiceInstance] - No Schedule associated
[Term/CallServiceBus/SCRServiceInstance] - inScheduleRightNow: true
[Term/CallServiceBus/SCRServiceInstance] CallingPartyAddressCriteria
[Term/CallServiceBus/SCRServiceInstance] Any Address
[Term/CallServiceBus/SCRServiceInstance] CallToCriteria
[Term/CallServiceBus/SCRServiceInstance] CallTo matches ANY
[Term/CallServiceBus] SCRServiceInstance has processed the event...continue
[Term/CallServiceBus] PTTTerminatorServiceInstance has processed the event...continue
[Term/CallServiceBus] LNRServiceInstance has processed the event...continue
[Term/CallServiceBus] EnhancedCallLogsServiceInstance has processed the event...continue
[Term/CallServiceBus] GroupNightForwardingServiceInstance has processed the event...continue
[Term/CallServiceBus] FaxMessagingServiceInstance has processed the event...continue
[Term/CallServiceBus] SCFServiceInstance has processed the event...continue
[Term/CallServiceBus] CFAlwaysTerminatorServiceInstance has processed the event...continue
[Term/CallServiceBus] DNDServiceInstance has processed the event...continue
[Term/CallServiceBus] PersonalAssistantServiceInstance has processed the event...continue
[Term/CallServiceBus] CallWaitingTerminatorServiceInstance has processed the event...continue
[Term/CallServiceBus] PreAlertingAnnouncementServiceInstance has processed the event...continue
[Term/CallServiceBus] AnswerTimerServiceInstance has processed the event...continue
[Term/CallServiceBus] VMServiceInstance has processed the event...continue
[Term/CallServiceBus] RedirectionServiceInstance has processed the event...continue
[Term/CallServiceBus] SecurityClassificationServiceInstance has processed the event...continue
[Term/CallServiceBus] ExecutiveTermServiceInstance has processed the event...continue
[Term/CallServiceBus] ExecutiveAssistantTermServiceInstance has processed the event...continue
在此部分中,還將檢查所有服務。只有一項服務分配給此使用者(選擇性呼叫接受),但唯一的條件集(Reject_2011)處於非活動狀態。因此,它不會被觸發,並且VTR分析將移到「終止呼叫資訊」部分的下一個階段,該階段顯示分析的最終結果。
[Term/CallManagerServiceBus] CallManagerId is callhalf-60459
[Term/CallManagerServiceBus] === Routing InvitationEvent on the Call Manager bus ===
[Term/CallManagerServiceBus] AccessRoutingServiceInstance has processed the event...continue
[Term/CallManagerServiceBus] VAOServiceInstance has processed the event...continue
[Term/CallManagerServiceBus] TSDServiceInstance has processed the event...continue
[Term/CallManagerServiceBus] SCAPServiceInstance has processed the event...continue
[Term/CallManagerServiceBus] CallCenterAgentServiceInstance has processed the event...continue
[Term/CallManagerServiceBus] FlashServiceInstance has processed the event...continue
[Term/CallManagerServiceBus] RingTimeoutServiceInstance has processed the event...continue
[Term/SipINVITE] Outgoing resulting INVITE for Endpoint Id: callhalf-60459:0
udp 1195 SIP Bytes OUT to 10.61.71.93:62388
INVITE sip:5403362012@10.61.71.93:62388;transport=UDP;rinstance=c71abb15b3ff5d4a SIP/2.0
Via:SIP/2.0/UDP 10.48.93.126;branch=z9hG4bKBroadWorks.-iom24c-10.61.71.93V62388-0-960978525-1694279432-1674811718841-
From:"Marek Leus"
;tag=1694279432-1674811718841- To:"John Doe"
Call-ID:BW102838841270123-1135433227@10.48.93.126 CSeq:960978525 INVITE Contact:
Supported:100rel Allow:ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE Call-Info:
;appearance-index=1 Recv-Info:x-broadworks-client-session-info Accept:application/media_control+xml,application/sdp,multipart/mixed Max-Forwards:10 Content-Type:application/sdp Content-Length:410 v=0 o=- 123 123 IN IP4 127.0.0.1 s=- c=IN IP4 127.0.0.1 t=0 0 m=audio 16428 RTP/AVP 0 2 4 8 18 96 97 98 100 101 a=rtpmap:0 PCMU/8000 a=rtpmap:2 G726-32/8000 a=rtpmap:4 G723/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729a/8000 a=rtpmap:96 G726-40/8000 a=rtpmap:97 G726-24/8000 a=rtpmap:98 G726-16/8000 a=rtpmap:100 NSE/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=ptime:20 a=sendrecv
在此部分中,您可以看到如果最終目的地是真正的呼叫,則將擴展到最終目的地的INVITE消息。還可以提取可用於在日誌檔案中跟蹤此呼叫的callhalf ID(callhalf-60459):
bwadmin@as1.mleus.lab$ less XSLog2023.01.27-00.00.00.txt | grep callhalf-60459
2023.01.27 10:28:38:827 CET | Info | Sip | Call Half Input Adapter 5 | 3104796 | +15403362012 | callhalf-60459 | 5ff0de06-90a9-4bb6-892a-610d7441ed69
$ new CHSS > +15403362012 > callhalf-60455:0 > callhalf-60459
2023.01.27 10:28:38:827 CET | FieldDebug | StateReplication | Call Half Input Adapter 5 | 3104797 | +15403362012 | callhalf-60459 | 5ff0de06-90a9-4bb6-892a-610d7441ed69
2023.01.27 10:28:38:827 CET | Info | CallP | Call Half Input Adapter 0 | 3104798 | Call Manager | +15403362012 | ngngroupB1 | callhalf-60459 | 5ff0de06-90a9-4bb6-892a-610d7441ed69
最後兩節顯示此分析的最終結果和時間戳:
=====================================================
=========== TIMESTAMPS =========
=====================================================
[Timestamps] Start time = 2023.01.27 10:28:38:819 CET
[Timestamps] End time = 2023.01.27 10:28:38:846 CET
=====================================================
=========== RESULT: ALLOWED ===============
=====================================================
在此場景中,一個本地使用者通過分機再次撥打另一個本地使用者;但是,這次將選擇性呼叫接受配置為拒絕此呼叫。讓我們瀏覽此呼叫的VTR輸出以瞭解更多相關資訊:
AS_CLI/ASDiagnostic/Diag> vtr userId ngnuserB1@mleus.lab 2012
VTR Result:
--------------------------------------------------------
Using following parameters to run short form VTR command
-------------------------------------------------------
VtrOriginationEvent
vtrKey 16
origUserId ngnuserB1@mleus.lab
origUserUid 110439218
requestURI equivalent 2012@10.48.93.126:5060
dialedDigits (initial) 2012
deviceEnpoint 5403362011@mleus.lab
I在VTR結果的第一部分,可以看到AS如何將vtr命令的引數對映到SIP URL:
由於它與第一個場景中的呼叫者完全相同,因此此場景的「建立者資訊」部分也完全相同。因此,為了清楚起始Call Information部分會跳過此部分,並繼續對其進行分析:
=====================================================
=========== ORIGINATING CALL INFO ================
=====================================================
[Orig/CallServiceBus] CallId is callhalf-60507:0
[Orig/CallServiceBus] === Routing InvitationEvent on the Originating Call bus ===
[Orig/CallServiceBus] TranslationServiceOrigInstance has CONSUMED the event.
[Orig/CallServiceBus] CallId is callhalf-60507:0
[Orig/CallServiceBus] === Routing InvitationEvent on the Originating Call bus ===
[Orig/CallServiceBus] Resuming event processing after TranslationServiceOrigInstance
[Orig/CallServiceBus] SecurityClassificationServiceInstance has processed the event...continue
[Orig/CallServiceBus] CMServiceInstance has processed the event...continue
[Orig/CallServiceBus] ReturnCallServiceInstance has processed the event...continue
[Orig/CallServiceBus] LNDServiceInstance has processed the event...continue
[Orig/CallServiceBus] GETSServiceInstance has processed the event...continue
[Orig/CallServiceBus] EnhancedCallLogsServiceInstance has processed the event...continue
[Orig/CallServiceBus] LocationControlServiceInstance has processed the event...continue
[Orig/CallServiceBus/OCPOriginatorServiceInstance] OCPOriginatorServiceInstance has processed the event...continue
[Orig/CallServiceBus/OCPOriginatorServiceInstance] Validating origination. Using call type Group
[Orig/CallServiceBus/OCPOriginatorServiceInstance] Validation returned disposition Allow - OCP call type: Group
[Orig/CallServiceBus] ACRFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] NPAnnouncementServiceInstance has processed the event...continue
[Orig/CallServiceBus] CallCenterAgentCallServiceInstance has processed the event...continue
[Orig/CallServiceBus] PTTOriginatorServiceInstance has processed the event...continue
[Orig/CallServiceBus] LegacyACBServiceInstance has processed the event...continue
[Orig/CallServiceBus] AutomaticCallbackServiceInstance has processed the event...continue
[Orig/CallServiceBus] TreatmentsServiceInstance has processed the event...continue
[Orig/CallServiceBus] CFAlwaysFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] SCFFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] CallWaitingFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] VMServiceInstance has processed the event...continue
[Orig/CallServiceBus] AnswerTimerFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] DNDFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] CPCServiceInstance has processed the event...continue
[Orig/CallServiceBus] ClassmarkServiceInstance has processed the event...continue
[Orig/CallServiceBus] VAOCallServiceInstance has processed the event...continue
[Orig/CallServiceBus] AoCServiceInstance has processed the event...continue
[Orig/CallServiceBus] EmergencyCallTimerServiceInstance has processed the event...continue
[Orig/CallServiceBus] SCRFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] ExecutiveAssistantOrigServiceInstance has processed the event...continue
[Orig/CallServiceBus] CallId is callhalf-60507:0
[Orig/CallServiceBus] === Routing ReleaseWithCauseEvent on the Originating Call bus ===
[Orig/CallServiceBus] TranslationServiceOrigInstance has processed the event...continue
[Orig/CallServiceBus] CallTransferRecallServiceInstance has processed the event...continue
[Orig/CallServiceBus] CMServiceInstance has processed the event...continue
[Orig/CallServiceBus] GETSServiceInstance has processed the event...continue
[Orig/CallServiceBus] EnhancedCallLogsServiceInstance has processed the event...continue
[Orig/CallServiceBus] OCPOriginatorServiceInstance has processed the event...continue
[Orig/CallServiceBus] CallCenterAgentCallServiceInstance has processed the event...continue
[Orig/CallServiceBus] PTTOriginatorServiceInstance has processed the event...continue
[Orig/CallServiceBus] CallParkServiceInstance has processed the event...continue
[Orig/CallServiceBus] LegacyACBServiceInstance has processed the event...continue
[Orig/CallServiceBus] AutomaticCallbackServiceInstance has processed the event...continue
[Orig/CallServiceBus/TreatmentsServiceInstance] TreatmentsServiceInstance has processed the event...continue
[Orig/CallServiceBus/TreatmentsServiceInstance] Treatments Service would have started the announcement (see Treatment Section for more details).
[Orig/CallServiceBus/TreatmentsServiceInstance] Letting event continue to release test call resources properly
[Orig/CallServiceBus] CallWaitingFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] CFBusyFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] CFNoAnswerFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] VMServiceInstance has processed the event...continue
[Orig/CallServiceBus] CFNotReachableFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] DirectedCallPickupServiceInstance has processed the event...continue
[Orig/CallServiceBus] DPUBIServiceInstance has processed the event...continue
[Orig/CallServiceBus] AnswerTimerFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] MusicOnHoldServiceInstance has processed the event...continue
[Orig/CallServiceBus] AoCServiceInstance has processed the event...continue
[Orig/CallServiceBus] EmergencyCallTimerServiceInstance has processed the event...continue
[Orig/ReleaseWithCauseHandler] Post Processing RWC for Call.
此部分顯示AS知道目標號碼,並將呼叫定義為組呼叫。但是,您還可以確定是否有問題。首先,涉及「始發呼叫匯流排上的Routing ReleaseWithCauseEvent」語句和TreatmentServiceInstance。同樣,此部分以ReleaseWithCauseHandler結尾。
下一節是Originating Translation Result,它與場景1中的部分完全相同,因為呼叫被定向到同一使用者。因此,為了清楚起見,省略了它。差異顯示在「終止呼叫資訊」部分:
=====================================================
=========== TERMINATING CALL INFO ================
=====================================================
[Term/CallManagerServiceBus] CallManagerId is callhalf-60511
[Term/CallManagerServiceBus] === Routing TerminationEvent on the Call Manager bus ===
[Term/Term-Id] Terminating user type: BroadWorks
[Term/Term-Id] User Info
[Term/Term-Id] User Id = ngnuserB2@mleus.lab
[Term/Term-Id] User Uid = 156778964
[Term/Term-Id] Group Id = ngngroupB1
[Term/Term-Id] Service Provider Id = ngnentB1
[Term/Term-Id] Reseller Id = null
[Term/Term-Id] ASCII First Name = John
[Term/Term-Id] ASCII Last Name = Doe
[Term/Term-Id] Unicode First Name = John
[Term/Term-Id] Unicode Last Name = Doe
[Term/Term-Id] Country Code = 1
[Term/Term-Id] User Type = User
[Term/Term-Id] Trunk User Type = BroadWorks Regular User
[Term/Term-Id] (0) Address type = main
[Term/Term-Id] (0) dn = +15403362012
[Term/Term-Id] (0) extension = 2012
[Term/Term-Id] activeAsComponentID = [vnf=null,vnfc=1]
[Term/Term-Id] beingRemoved = false
[Term/Term-Id] configurable CLID = 5403362010
[Term/Term-Id] synchronizationASRSentToNS = false
[Term/CallServiceBus] CallId is callhalf-60511:0
[Term/CallServiceBus] === Routing InvitationEvent on the Terminating Call bus ===
[Term/CallServiceBus] TranslationServiceTermInstance has processed the event...continue
[Term/CallServiceBus] NumberPortabilityQueryServiceTermInstance has processed the event...continue
[Term/CallServiceBus] CMServiceInstance has processed the event...continue
[Term/CallServiceBus] GETSServiceInstance has processed the event...continue
[Term/CallServiceBus] CallCenterAgentCallServiceInstance has processed the event...continue
[Term/CallServiceBus] OCPTerminatorServiceInstance has processed the event...continue
[Term/CallServiceBus] ICPServiceInstance has processed the event...continue
[Term/CallServiceBus] ACRServiceInstance has processed the event...continue
[Term/CallServiceBus/SCAServiceInstance] Criteria Set evaluated and triggered:
[Term/CallServiceBus/SCAServiceInstance]
[Term/CallServiceBus/SCAServiceInstance] Criteria Set:
[Term/CallServiceBus/SCAServiceInstance] description: Reject_2011
[Term/CallServiceBus/SCAServiceInstance] active: true
[Term/CallServiceBus/SCAServiceInstance] blackListFlag: true
[Term/CallServiceBus/SCAServiceInstance] ScheduleCriteria
[Term/CallServiceBus/SCAServiceInstance] - No Schedule associated
[Term/CallServiceBus/SCAServiceInstance] - inScheduleRightNow: true
[Term/CallServiceBus/SCAServiceInstance] CallingPartyAddressCriteria
[Term/CallServiceBus/SCAServiceInstance] +15403362011
[Term/CallServiceBus/SCAServiceInstance] CallToCriteria
[Term/CallServiceBus/SCAServiceInstance] CallTo matches ANY
[Term/CallServiceBus] SCAServiceInstance has CONSUMED the event.
[Term/CallServiceBus] CallId is callhalf-60511:0
[Term/CallServiceBus] === Routing ReleaseWithCauseEvent on the Terminating Call bus ===
[Term/CallServiceBus] TranslationServiceTermInstance has processed the event...continue
[Term/CallServiceBus] CMServiceInstance has processed the event...continue
[Term/CallServiceBus] CallParkServiceInstance has processed the event...continue
[Term/CallServiceBus] GETSServiceInstance has processed the event...continue
[Term/CallServiceBus] CallCenterAgentCallServiceInstance has processed the event...continue
[Term/CallServiceBus] OCPTerminatorServiceInstance has processed the event...continue
[Term/CallServiceBus] PTTTerminatorServiceInstance has processed the event...continue
[Term/CallServiceBus] LNRServiceInstance has processed the event...continue
[Term/CallServiceBus] EnhancedCallLogsServiceInstance has processed the event...continue
[Term/CallServiceBus] PersonalAssistantServiceInstance has processed the event...continue
[Term/CallServiceBus] CallWaitingTerminatorServiceInstance has processed the event...continue
[Term/CallServiceBus] CFBusyTerminatorServiceInstance has processed the event...continue
[Term/CallServiceBus] AnswerTimerServiceInstance has processed the event...continue
[Term/CallServiceBus] CFNotReachableTerminatorServiceInstance has processed the event...continue
[Term/CallServiceBus] CFNoAnswerTerminatorServiceInstance has processed the event...continue
[Term/CallServiceBus] VMServiceInstance has processed the event...continue
[Term/CallServiceBus] DirectedCallPickupServiceInstance has processed the event...continue
[Term/CallServiceBus] DPUBIServiceInstance has processed the event...continue
[Term/CallServiceBus] RedirectionServiceInstance has processed the event...continue
[Term/CallServiceBus] MusicOnHoldServiceInstance has processed the event...continue
您可以看到,這一次Reject_2011標準集處於活動狀態。因此,選擇性呼叫接受服務被觸發。因此,在終止呼叫匯流排上引發ReleaseWithCauseEvent。AS檢查其餘的服務並轉到Treatment Information部分:
=====================================================
=========== TREATMENT INFORMATION =========
=====================================================
[Treatment/TreatmentsService] Treatment service processing RWC. Release Cause is FORBIDDEN
[Treatment/TreatmentsService] defaultAnnouncement isTrtCallFailure.wav
[Treatment/TreatmentsService] defaultTone is reorder-pcmu.wav
[Treatment/TreatmentsService] Configurable Treatment NOT used but specific audio treatment files have been provided
[Treatment/TreatmentsService] audioAnnouncement(s):
[Treatment/TreatmentsService] https://10.48.93.126/media/en/TrtSelectCallReject.wav
[Treatment/TreatmentsService] https://10.48.93.126/media/en/silence10s.wav
[Treatment/TreatmentsService] https://10.48.93.126/media/en/TrtSelectCallReject.wav
通過本節內容,您可以瞭解呼叫失敗(已禁止)的原因以及要播放TrtSelectCallReject.wav通告。
最後兩節顯示此分析的最終結果和時間戳:
=====================================================
=========== TIMESTAMPS =========
=====================================================
[Timestamps] Start time = 2023.01.27 10:31:29:425 CET
[Timestamps] End time = 2023.01.27 10:31:29:466 CET
=====================================================
=========== RESULT: BLOCKED ===============
=====================================================
在這種情況下,一個本地使用者撥打另一個未分配的副檔名。讓我們瀏覽此呼叫的VTR輸出以瞭解更多相關資訊:
AS_CLI/ASDiagnostic/Diag> vtr userId ngnuserB1@mleus.lab 2014
VTR Result:
--------------------------------------------------------
Using following parameters to run short form VTR command
-------------------------------------------------------
VtrOriginationEvent
vtrKey 14
origUserId ngnuserB1@mleus.lab
origUserUid 110439218
requestURI equivalent 2014@10.48.93.126:5060
dialedDigits (initial) 2014
deviceEnpoint 5403362011@mleus.lab
在VTR結果的第一部分中,可以看到AS如何將vtr命令的引數對映到SIP URL:
由於它與第一個場景中的呼叫者完全相同,因此此場景的「建立者資訊」部分也完全相同。因此,為了清楚起始Call Information部分會跳過此部分,並繼續對其進行分析:
=====================================================
=========== ORIGINATING CALL INFO ================
=====================================================
[Orig/CallServiceBus] CallId is callhalf-60487:0
[Orig/CallServiceBus] === Routing InvitationEvent on the Originating Call bus ===
[Orig/CallServiceBus] TranslationServiceOrigInstance has CONSUMED the event.
[Orig/CallServiceBus] CallId is callhalf-60487:0
[Orig/CallServiceBus] === Routing ReleaseWithCauseEvent on the Originating Call bus ===
[Orig/CallServiceBus] TranslationServiceOrigInstance has processed the event...continue
[Orig/CallServiceBus] CallTransferRecallServiceInstance has processed the event...continue
[Orig/CallServiceBus] CMServiceInstance has processed the event...continue
[Orig/CallServiceBus] GETSServiceInstance has processed the event...continue
[Orig/CallServiceBus] EnhancedCallLogsServiceInstance has processed the event...continue
[Orig/CallServiceBus] OCPOriginatorServiceInstance has processed the event...continue
[Orig/CallServiceBus] CallCenterAgentCallServiceInstance has processed the event...continue
[Orig/CallServiceBus] PTTOriginatorServiceInstance has processed the event...continue
[Orig/CallServiceBus] CallParkServiceInstance has processed the event...continue
[Orig/CallServiceBus] LegacyACBServiceInstance has processed the event...continue
[Orig/CallServiceBus] AutomaticCallbackServiceInstance has processed the event...continue
[Orig/CallServiceBus/TreatmentsServiceInstance] TreatmentsServiceInstance has processed the event...continue
[Orig/CallServiceBus/TreatmentsServiceInstance] Treatments Service would have started the announcement (see Treatment Section for more details).
[Orig/CallServiceBus/TreatmentsServiceInstance] Letting event continue to release test call resources properly
[Orig/CallServiceBus] CallWaitingFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] CFBusyFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] CFNoAnswerFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] VMServiceInstance has processed the event...continue
[Orig/CallServiceBus] CFNotReachableFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] DirectedCallPickupServiceInstance has processed the event...continue
[Orig/CallServiceBus] DPUBIServiceInstance has processed the event...continue
[Orig/CallServiceBus] AnswerTimerFACServiceInstance has processed the event...continue
[Orig/CallServiceBus] MusicOnHoldServiceInstance has processed the event...continue
[Orig/CallServiceBus] AoCServiceInstance has processed the event...continue
[Orig/CallServiceBus] EmergencyCallTimerServiceInstance has processed the event...continue
[Orig/ReleaseWithCauseHandler] Post Processing RWC for Call.
從本節中,您已經可以知道出現了問題。首先,有一個「始發呼叫匯流排上的路由發佈WithCauseEvent」語句,而不是「始發呼叫匯流排上的路由邀請事件」語句。然後,會涉及TreatmentServiceInstance語句。最後,該節以ReleaseWithCauseHandler語句結尾。
=====================================================
=========== ORIGINATING TRANSLATION RESULT =========
=====================================================
[Orig-Xlation/DialPlanPolicy] --Dial Plan Policy Information--
[Orig-Xlation/DialPlanPolicy] requiresAccessCodeForPublicCalls = false
[Orig-Xlation/DialPlanPolicy] allowE164PublicCalls = false
[Orig-Xlation/DialPlanPolicy] privateDigitMap =
[Orig-Xlation/DialPlanPolicy] publicDigitMap = ([2-9]11|[0-1][2-9]11|0[#T]|00|01[2-9]xx.[#T]|*xx|011x.[#T]|[0-1]xxxxxxx[#T]|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxxxx[#T]|101xxxx.[#T]|11|[2-9][#T])
[Orig-Xlation/DialPlanPolicy] preferE164FormatForCallbackSvcs = false
[Orig-Xlation/NetworkUsagePolicy] Network Usage Policy is - do not force all calls to network -
[Orig-Xlation/NetworkServerINVITE] Sending INVITE event to network server for Translation Service Originating Side client
[Orig-Xlation/NetworkServerINVITE] Endpoint Id: callhalf-60487:0
udp 1128 SIP Bytes OUT to 10.48.93.128:5060
INVITE sip:2014@10.48.93.128;user=phone;transport=udp SIP/2.0
Via:SIP/2.0/UDP 10.48.93.126;branch=z9hG4bKBroadWorks.-iom24c-10.48.93.128V5060-0-960997887-1152157837-1674811757564-
From:"Marek Leus"
;tag=1152157837-1674811757564- To:
Call-ID:BW1029175642701231892598132@10.48.93.126 CSeq:960997887 INVITE Contact:
P-Asserted-Identity:"Marek Leus"
Privacy:none X-BroadWorks-Correlation-Info:be8fde53-9ba5-4fc4-a788-ee426ed1fe90 Allow:ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY Supported: Max-Forwards:10 Content-Type:application/sdp Content-Length:410 v=0 o=- 123 123 IN IP4 127.0.0.1 s=- c=IN IP4 127.0.0.1 t=0 0 m=audio 16428 RTP/AVP 0 2 4 8 18 96 97 98 100 101 a=rtpmap:0 PCMU/8000 a=rtpmap:2 G726-32/8000 a=rtpmap:4 G723/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729a/8000 a=rtpmap:96 G726-40/8000 a=rtpmap:97 G726-24/8000 a=rtpmap:98 G726-16/8000 a=rtpmap:100 NSE/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=ptime:20 a=sendrecv [Orig-Xlation/NS-RESPONSE] Got Network Server response for Translation Service Originating Side client udp 394 SIP Bytes IN from 10.48.93.128:49109 SIP/2.0 404 Not found Via:SIP/2.0/UDP 10.48.93.126;branch=z9hG4bKBroadWorks.-iom24c-10.48.93.128V5060-0-960997887-1152157837-1674811757564- From:"Marek Leus"
;tag=1152157837-1674811757564- To:
;tag=1006595920-1674811749882 Call-ID:BW1029175642701231892598132@10.48.93.126 CSeq:960997887 INVITE Content-Length:0 [Orig-Xlation/TranslationManager] Translation Client: Translation Service Originating Side call Id is callhalf-60487:0 [Orig-Xlation/TranslationManager] === TranslationResult === [Orig-Xlation/TranslationManager] callType Network [Orig-Xlation/TranslationManager] address 2014 [Orig-Xlation/TranslationManager] addressType main [Orig-Xlation/TranslationManager] isServiceCode false [Orig-Xlation/TranslationManager] sc8Translated false [Orig-Xlation/TranslationManager] sc100Translated false [Orig-Xlation/TranslationManager] oacTranslated false [Orig-Xlation/TranslationManager] carrierPrefixTranslated false [Orig-Xlation/TranslationManager] intraSP false [Orig-Xlation/TranslationManager] alias false [Orig-Xlation/TranslationManager] preExtEmergencyRtgAK null [Orig-Xlation/TranslationManager] === Carrier Info === [Orig-Xlation/TranslationManager] ;csel=noind
「始發轉換結果」部分可以深入瞭解呼叫失敗的原因。從輸出中可明顯看出,AS嘗試使用NS解析2014編號,但它返回404 Not Found錯誤響應。
由於呼叫無法擴展至其目標,因此「終止呼叫資訊」部分非常簡短:
=====================================================
=========== TERMINATING CALL INFO ================
=====================================================
[Term] Terminating call processing information has not been populated
相反,會顯示「處理資訊」部分,其中包含有關如何處理失敗呼叫的資訊:
=====================================================
=========== TREATMENT INFORMATION =========
=====================================================
[Treatment/TreatmentsService] Treatment service processing RWC. Release Cause is USER_NOT_FOUND
[Treatment/TreatmentsService] defaultAnnouncement isTrtUnknownUser.wav
[Treatment/TreatmentsService] defaultTone is reorder-pcmu.wav
[Treatment/TreatmentsService] Treatment playing default announcement https://10.48.93.126/media/en/TrtUnknownUser.wav
本節提供呼叫失敗的原因(USER_NOT_FOUND),並通知要播放TrtUnknownUser.wav通知和/或重新排序 — pcmu.wav音。它還指明了與媒體伺服器對話時用於指示其播放正確公告的路徑。
最後兩節顯示此分析的最終結果和時間戳:
=====================================================
=========== TIMESTAMPS =========
=====================================================
[Timestamps] Start time = 2023.01.27 10:29:17:525 CET
[Timestamps] End time = 2023.01.27 10:29:17:669 CET
=====================================================
=========== RESULT: BLOCKED ===============
=====================================================
修訂 | 發佈日期 | 意見 |
---|---|---|
1.0 |
31-Jan-2023 |
初始版本 |