簡介
在聯絡Cisco TAC時,技術支援檔案對於幫助確定問題是什麼至關重要。
本文檔提供視覺化指南,說明如何從UCS Central HTML5 UI和CLI收集技術支援檔案。
必要條件
需求
本文件沒有特定需求。
指南
HTML5方法
CLI方法
使用SSH客戶端登入到Central後,您可以執行以下命令生成技術支援檔案並通過tftp進行複製:
central# connect local-mgmt
central(local-mgmt)# show tech-support detail
Initiating tech-support information on standalone node...
The detailed tech-support information is located at volatile:/20170217043724_central.central_techsupport_UCSCENTRAL_ALL.tgz
central(local-mgmt)# dir volatile:/
1.2M Sep 29 2015 20150929024120_central_techsupport_UCSCENTRAL_ALL.tgz
4.5M Oct 2 2015 20151002053224_central_techsupport_UCSCENTRAL_ALL.tgz
4.5M Oct 2 2015 20151002061852_central_techsupport_UCSCENTRAL_ALL.tgz
4.7M Oct 2 2015 20151002061858_central_techsupport_UCSCENTRAL_ALL.tgz
4.7M Oct 2 2015 20151002062454_central_techsupport_UCSCENTRAL_ALL.tgz
14M Apr 1 2016 20160401052358_central_techsupport_UCSCENTRAL_ALL.tgz
15M Dec 6 03:08 20161206030647_central.central_techsupport_UCSCENTRAL_ALL.tgz
16M Dec 20 03:31 20161220033035_central.central_techsupport_UCSCENTRAL_ALL.tgz
20M Feb 17 04:25 20170217042246_central.central_techsupport_UCSCENTRAL_ALL.tgz
20M Feb 17 04:26 20170217042256_central.central_techsupport_UCSCENTRAL_ALL.tgz
4.0K Feb 17 04:36 20170217043657/
16M Feb 17 04:38 20170217043724_central.central_techsupport_UCSCENTRAL_ALL.tgz
Usage for volatile://
38505856 bytes used
4038324 bytes free
42544180 bytes total
central(local-mgmt)# copy volatile:/20170217043724_central.central_techsupport_UCSCENTRAL_ALL.tgz tftp://1.1.1.1/centralts.tgz
Process Complete
central(local-mgmt)#