客户成功

超越期望 加速您的期望

 

 

        客户的成功是思科产品生命周期管理的驱动力。客户成功的方法论是通过从思科技术投资中加速实现价值及业务成果,增强和优化整个生命周期的购买和使用体验。

At Cisco, everything starts with our customers, and our Customer Experience organization exists to ensure they are consistently having the best possible experience with our technology.

Chuck Robbins

Cisco Success Program

Success Program 是旨在推动客户深入采用 Cisco 产品的关键活动。
通过帮助符合条件的客户推动对某一特定产品或解决方案的深入采用而精心设计的计划,来确保客户实现其思科投资的全部价值,并帮助他们在思科客户生命周期中走向成熟。

企业网络产品 NX

Catalyst Center
DNA Spaces
ThousandEyes
SDWAN

安全产品 Security

ISE
AMP4E
NGFW
Stealthwatch
SecureX

数据中心产品 CISG

ACI
NDFC(DCNM)
Nexus Dashboard
HyperFlex
Intersight
Intersight Service for HashiCorp Terraform
Intersight Kubernetes Service

专家讲堂(ATX)

2024年11月ATX课程 – 企业网络产品

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11月12日 10:00-11:00

Nov 12th10:00-11:00

[NX]专家讲堂 | 使用 Cisco Spaces 与你的客户进行互动

Using Cisco Spaces to engage with your customers

CAMNATXA704

 

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苏 莹
Sarah Su

在本次专家讲堂课程中,我们的专家将带您了解企业中的不同团队如何利用 Cisco Spaces 来提高他们的业务成果。探讨销售和营销团队如何利用 Captive Portal 和 Location Personas 的组合来实现灵活且有针对性的客户互动,以及 HR 如何利用 Location Analytics 和 Behavior Metrics 来了解他们的混合办公计划是如何影响楼宇使用情况的。

In this session, our experts provide guidance on how different teams in your organization can leverage Cisco Spaces to enhance their business outcomes. Explore how Sales and Marketing teams can leverage a combination of Captive Portals and Location Persons to create dynamic and targeted engagements and how HR can leverage Location Analytics and Behavior Metrics to see how their hybrid work plan is affecting building utilization.

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11月26日 10:00-11:00

Nov 26th  10:00-11:00

[NX]专家讲堂 |思科 Catalyst Center 无线 3D 分析器

Catalyst Center Wireless 3D Analyzer

CAMNATXA1306

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李一书
Yishu Li

在本次专家讲堂课程中,我们的专家将带您了解思科 Catalyst Center的3D地图功能的优势。您还将了解如何利用3D地图来规划AP的最佳位置以及创建AP运行环境的详细模型。

Join this session where our experts will walk you through the benefits of the 3D maps feature in Cisco Catalyst Center. This session will cover how to leverage 3D maps to design the optimal placement of your APs and create a detailed model of the environment in which your APs will be operating.

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2024年11月ATX课程 – 安全产品

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11月13日 10:00-11:00

Nov 13th 10:00-11:00

[SEC] 专家讲堂 | Umbrella DNS安全入门

Getting Started with Umbrella DNS Security |CNSATXA301

 

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谭亦
 Yi Tan

在本课程中,我们的专家带您探索Umbrella DNS安全。参与者将了解到DNS层安全的概述以及Umbrella的可扩展性和安全执行能力。他们还将发现可以通过Umbrella DNS安全启用的各种功能,学习如何将安全服务迁移到云端,并在会议结束时观看演示教程。

In this session, participants will receive an overview of DNS layer security and Umbrella’s scalability and security enforcement. They will also discover a variety of features that can be enabled with Umbrella’s DNS Security, learn how it shifts their security services to the cloud, and will be given a walkthrough demo at the end of the session.

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11月27日 10:00-11:00

Nov 27th 10:00-11:00

[SEC] 专家讲堂 | Umbrella部署介绍

Introduction to Umbrella Deployment Methods | CNSATXA302

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刘贝
Betty Liu

在本课程中,我们的专家为您讲解各种适应您组织需求的Umbrella部署方法。此外,本次专家问答环节将帮助您全面了解这些方法以及如何配置它们。

In this session, our experts will walk you through a variety of Umbrella deployment methods to accommodate your organizational requirements. Additionally, this Ask-The-Experts session will help you learn all about those methods and how to configure them.

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2024年11月ATX课程 – 数据中心产品

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11月28日 10:00-11:00

Nov 28th 10:00-11:00

[DC]专家讲堂 | 思科Nexus Dashboard与Nexus Dashboard Insights升级

Upgrading Nexus Dashboard and Nexus Dashboard Insights

DCNATXA412

 

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郭颖,金鑫
Tiffany Guo, Tina Jin

在本次专家讲堂课程中,我们的专家将引导您完成顺利升级Nexus Dashboard 集群和托管应用程序,例如Nexus Dashboard Insights 的必要步骤。本课程还将涵盖升级准备的重要资源。

Join us as our experts walk you through the necessary steps for a smooth and successful upgrade of a Nexus Dashboard cluster and hosted apps such as Nexus Dashboard Insights. This session will provide you with important resources to prepare for your upgrade."

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2024年10月ATX课程 – 企业网络产品

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10月22日 10:00-11:00

Oct 22th10:00-11:00

[NX]专家讲堂 | 思科 Catalyst Center应用程序可视性&体验的概述

Overview of Catalyst Center Application Visibility and Experience

CAMNATXA1305

 

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胡 轲
Ke Hu

在本次专家讲堂课程中,我们的专家将带您了解如何识别应用分类,如何使用应用策略配置QoS,以及如何验证Application Assurance的持续体验。

Join us as our experts walk you through Catalyst Center (Formerly Cisco DNA Center) Assurance deployment guidelines, workflow, considerations, and installation best practices.

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10月29日 10:00-11:00

Oct 29th  10:00-11:00

[NX]专家讲堂 | 部署思科 Catalyst Center 的事件,API与集成

 Using Events, APIs, and Integrations with Catalyst Center

CAMNATXA1402

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张琦
Terry Zhang

在本次专家讲堂课程中,我们的专家将带您了解如何部署思科 Catalyst Center 的事件,API与集成。并通过Demo演示向您展示设置事件,API,以及执行集成的关键步骤。

Join us as our experts walk you through how to deploy Events, APIs, and various Integrations in your network. In this session, you will learn the key steps to set up events, APIs, and integrations within Catalyst Center (Formerly Cisco DNA Center), followed by a live demonstration.

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2024年10月ATX课程 – 安全产品

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10月16日 10:00-11:00

Oct 16th 10:00-11:00

[SEC] 专家讲堂 | 网络安全分析功能概述

Use Secure Network Analytics Core Features to Accelerate Threat Detection and Response |ISOATXA604

 

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金龙
Gray Jin

在本课程中,我们的专家将对安全网络分析解决方案提供的功能进行高级概述,包括威胁检测和响应功能、合规性保证功能等的介绍。本课程还能帮您更好的理解所投资产品的价值。

Would you like to use the full potential of your Secure Network Analytics solution? This session will offer you a high-level overview of the capabilities offered by the solution, inlcluding: threat detect and respond capabilities, compliance assurance features, and more.

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10月30日 10:00-11:00

Oct 30th 10:00-11:00

[SEC] 专家讲堂 | 思科安全网络分析与运营,可见性与策略配置

Day 2 Operations with Visibility, Analytics and Policies | ISOATXA605

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谭亦
Yi Tan

在本次专家讲堂课程中,我们的专家将为您介绍SNA的扩展分析功能以及如何操作它们,了解SNA摄取的不同遥测数据源,策略管理及其最佳实践。

Learn about the different telemetry sources that SNA ingests from, get an introduction to SNA’s extended analytics features and how to operationalize them, learn about SNA Policy Management functionalities and the best practices around them.

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2024年10月ATX课程 – 数据中心产品

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10月24日 10:00-11:00

Oct 24th 10:00-11:00

[DC]专家讲堂 | 思科Nexus Dashboard Insights 预变更分析

Pre-Change Analysis with Nexus Dashboard Insights

DCNATXA411

 

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程嘉蓉, 金鑫

Lucy Cheng, Tina Jin

在本次专家讲堂课程中,我们的专家将带您了解如何使用思科 Nexus Dashboard Insights 中的预变更分析功能,以便在执行变更前了解配置变更对 ACI Fabric 的影响。您还会了解如何在将策略部署到生产 fabric 之前验证配置意图。

Join us as our experts walk you through how to use the Pre-Change Analysis feature in Cisco Nexus Dashboard Insights to understand the impact of configuration changes on ACI fabric before they are executed. You will learn how to verify the configuration intent before deploying policies into production fabric.

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