Duration: 60 minutes
Languages: English, Japanese
This exam will test the knowledge of Account Manager/Presales engineers on the foundations of Cisco’s Collaboration SaaS solutions in order for them to effectively sell these cloud-based services. This exam is a requirement for the Cisco Collaboration SaaS Authorization Program.
The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
1.1 Understand the market opportunity for Webex
1.2 Overview of Webex portfolio
2.1 Understand the key sales and technical aspects of Webex meetings
2.2 Key elements of Webex Teams and organizational uses
2.3 Portfolio of Webex Cloud connected devices and key features
2.4 Webex edge solutions connecting On Prem capability to Webex Cloud
3.1 Overview of Webex Calling
3.2 Key technical and customer features
3.3 Worldwide availability for partners
4.1 Understand the partner and customer capabilities of Control Hub
4.2 Key capabilities of Webex security – apt to Cloud service
4.3 Webex compliance – what it means and how customers manage compliance
4.4 Webex for developers – partner opportunity, processes for developing integrations with Webex
5.1 Overview of Collaboration Flex Plan
5.2 Specific features and customer positioning scenarios
5.3 Resources and Tools to support partners
6.1 Subscription billing platform as part of CCW
6.2 SmartAccounts – Value to Customers and Partners
6.3 Webex Try and Buy -Program Overview and Tools for Partners
Cisco Partners can access Sales Connect for access to a variety of training content to help them prepare for this exam.
Exams are proctored, timed, and delivered in a secure environment. Most exams last approximately one to two hours. Lab exams typically last eight hours. Lab exams are Pass/Fail and results are available online (using login) within 48 hours.
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