Contains the supported version combinations for Unity Connection and the software installed on user workstations.

The matrix is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/compatibility/matrix/b_cucclientmtx.html

Describes the guides that make up the Unity Connection documentation set.

A printed version of the Documentation Guide is shipped with Unity Connection, and it is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/roadmap/b_14cucdg.html

Provides licensing information for open-source software included in Unity Connection.

The document is available at http://www.cisco.com/en/US/products/ps6509/products_licensing_information_listing.html.

Contains information on new and changed requirements and support, new and changed functionality, limitations and restrictions, caveats, and documentation updates.

Release notes are available at http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html.

Contains information on new and changed requirements and support, new and changed functionality, limitations and restrictions, installation and upgrade instructions, caveats, and documentation updates for version 8.0.

Release notes are available at http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html.

Contains information on new and changed requirements and support, new and changed functionality, limitations and restrictions, installation and upgrade instructions, caveats, and documentation updates for versions 8.5 and later.

Release notes are available at http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html.

Contains information on new and changed requirements and support, new and changed functionality, limitations and restrictions, installation and upgrade instructions, caveats, and documentation updates for version 8.0.

Release notes are available at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-release-notes-list.html.

Contains information on new and changed requirements and support, new and changed functionality, limitations and restrictions, installation and upgrade instructions, caveats, and documentation updates.

Release notes are available at http://www.cisco.com/en/US/products/ps9829/prod_release_notes_list.html.

Provides standard design guidelines for deploying Unity Connection, available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/design/guide/b_14cucdg.html.

Provides information and procedures for configuring Visual Voicemail within a Cisco Unified Communications system.

The guide is available at http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/visual_voicemail/8.5/install/guide/vv_install.html.

Contains information on installation process and scenarios, taking the backup of the database, locales and license installation, and the complete upgrade process.

The guide is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/install_upgrade/guide/b_14cuciumg.html.

Contains translations of safety warnings listed in the Install, Upgrade, and Maintenance Guide for Cisco Unity Connection. Also contains information on European directives, regulatory standards compliance, EMC environmental conditions for products installed in the European Union, and EMC Class A notices and warnings.

The document is available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/regulatory/compliance/ucwarns.html.

Lists the requirements for installing the Unity Connection system; also lists supported versions of required and optional software.

The document is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/requirements/b_14cucsysreqs.html

Each guide contains technical information and instructions for configuring a specific phone system and the Unity Connection system to work together.

The guides are available at http://www.cisco.com/en/US/products/ps6509/products_installation_and_configuration_guides_list.html.

Contains instructions and information on how to configure the SRSV feature for Unity Connection.

The guide is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/srsv/guide/b_14cucsrsvx.html.

Contains instructions and information on how to set up HTTPS network and migration from legacy network to HTTPS network, available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/https_networking/guide/b_14cuchttpsnet.html

Contains instructions and information on how to configure SAML SSO in Unity Connection.

The guide is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/quick_start/guide/b_14cucqssamlsso.html.

Contains information and frequently asked questions about using ViewMail for Outlook versions 8.5 and later.

The guide is available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/vmo/quick_start/guide/85xcucqsgvmo.html.

Contains compatibility and other information about using the Web Inbox in Unity Connection version 14, available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/quick_start/guide/b_14cucqsginbox.html.

Contains information and frequently asked questions about using the Mini Web Inbox in Unity Connection.

The guide is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/quick_start/guide/b_14cucqsgminiinbox.html.

Contains instructions and information on managing messages with the Visual Voicemail phone widget.

The guide is available at http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/visual_voicemail/8.5/quick_start/guide/Quick_Start_Guide_for_Visual_Voicemail_Release_8.5_chapter1.html.

Contains instructions and information on accessing Unity Connection voice messages in an email application; also contains information on how to use Cisco Unity Connection ViewMail for Microsoft Outlook version 8.x, Cisco Unity Connection ViewMail for IBM Lotus Notes 8.x, and Cisco Unity Connection HTML Notifications functionality to manage messages.

The guide is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/user/guide/email/b_14cucugemail.html.

Contains instructions and information on personalizing Unity Connection settings in the Messaging Assistant web tool.

The guide is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/user/guide/assistant/b_14cucugasst.html.

Contains instructions and information on managing messages and personalizing Unity Connection settings by using the phone interface (also known as the TUI).

The guide is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/user/guide/phone/b_14cucugphone.html.

A wallet-sized card that lists frequently used Unity Connection voice commands for managing messages and personal settings by phone when the voice-recognition conversation is activated.

The card is available at http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/connection/12x/voice_commands/12xcucvuicrdpdf.pdf.

Contains instructions and information on accessing Unity Connection voice messages directly from Sametime Connect.

The guide is available at http://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-user-guide-list.html.

Provides descriptions and procedures for configuring alarms, traces, and services through Cisco Unity Connection Serviceability.

The guide is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/serv_administration/guide/b_14cucservag.html.

Provides information about using the Cisco Unified Operating System Administration graphical user interface (GUI) to administer the operating system features.

The guide is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/os_administration/guide/b_14cucosagx.html.

Provides instructions for using the Representational State Transfer (REST) application programming interfaces (APIs) that provide provisioning, messaging, and telephony access to Unity Connection. The APIs provide the ability to integrate Unity Connection features into existing enterprise-wide provisioning management systems and messaging clients.

The documentation is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/REST-API/APIs_Pages/b_Cisco_Unity_Connection_APIs.html.

Contains detailed discussions of the various options for linking Unity Connection servers or clusters together to form sites, and for linking a Unity Connection site with another Unity Connection site or with a Cisco Unity site to form a Cisco Voicemail Organization. Also contains instructions for deploying the Voice Profile for Internet Mail (VPIM protocol) for networking VPIM locations and contacts.

The guide is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/networking/guide/b_14cucnetx.html.

Contains information related to security issues, including: securing Unity Connection hardware and software; setting up appropriate authentication and password policies; understanding accounts and permissions; and securing voice messages.

The guide is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/security/guide/b_14cucsecx.html.

Contains information on administering the Unity Connection server, for example, creating a call management plan, setting up user accounts, or managing system settings.

The guide is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/administration/guide/b_14cucsag.html.

Contains information and instructions for configuring Unity Connection unified messaging features, and for the single inbox feature, how to move Exchange mailboxes between servers and how to restore Exchange mailboxes.

The guide is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/unified_messaging/guide/b_14cucumgx.html.

Contains information and instructions for setting up user-workstation access to the Unity Connection web tools; for configuring email accounts to access Unity Connection voice messages; and for conducting orientation sessions for users.

The guide is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/user_setup/guide/b_14cucuwsx.html.

Provides information about using the Real-Time Monitoring Tool.

The guide is available at http://www.cisco.com/en/US/products/ps6509/prod_maintenance_guides_list.html.

Provides descriptions and procedures for configuring alarms, traces, and services through Cisco Unified Serviceability.

The guide is available at http://www.cisco.com/en/US/products/ps6509/prod_maintenance_guides_list.html.

Describes the Command Line Interface (CLI) commands available for the Cisco Unified Operating System.

The guide is available at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html.

Contains descriptions, severity, and recommended actions for alarm messages in Unity Connection.

The document is available at http://www.cisco.com/en/US/products/ps6509/products_system_message_guides_list.html.

Contains information on specific problems, possible causes of the problems, and procedures to resolve the problems.

The guide is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/troubleshooting/guide/b_14cuctsg.html.