Overview

This document describes how to upgrade firmware on Cisco Secure Network Server (SNS) 3600 series appliance.


Note

We recommend that you gracefully shutdown the ISE services on the Cisco SNS appliance before performing this upgrade.

You can upgrade to Cisco SNS 36x5 firmware release 4.3(2.240077) from the following releases:

  • 4.3(2.240053)

  • 4.3(2.240009)

  • 4.3(2.230207)


Note

If you are upgrading from firmware release 4.3(2.240053), you can directly perform the Host Upgrade Utility (HUU) ISO upgrade using the SNS-36xx-HUU-4.3.2.240077_ISE.iso. For other releases, you must first upgrade the BIOS firmware using the SNS-36xx-BIOS-4-3-2b_ISE.cap file and then perform the HUU ISO upgrade using the SNS-36xx-HUU-4.3.2.240077_ISE.iso file. You must download these files from the Cisco ISE Software Download site.

For more information about the firmware release 4.3(2.240077), see the Release Notes for Cisco UCS Rack Server Software, Release 4.3(2).

You can upgrade to Cisco SNS 36x5 firmware release 4.3(2.240053) from the following releases:

  • 4.3(2.240009)

  • 4.3(2.230207)

  • 4.2(3b)

For more information about the firmware release 4.3(2.240053), see the Release Notes for Cisco UCS Rack Server Software, Release 4.3(2).

You can upgrade to Cisco SNS 36x5 firmware release 4.3(2.240009) from the following releases:

  • 4.3(2.230207)

  • 4.2(3b)

  • 4.2(2)

  • 4.1(3)

  • 4.1(2)

  • 4.1(1)

  • 4.0(4)


Note

If you are upgrading from firmware release 4.3(2.230207), you can directly perform the Host Upgrade Utility (HUU) ISO upgrade using the SNS-36xx-HUU-4.3.2.240009_ISE.iso file. For other releases, you must first upgrade the BIOS firmware using the SNS-36xx-BIOS-4-3-2a_ISE.cap file and then perform the HUU ISO upgrade using the SNS-36xx-HUU-4.3.2.240009_ISE.iso file. You must download these files from the Cisco ISE Software Download site.

For more information about the firmware release 4.3(2.240009), see the Release Notes for Cisco UCS Rack Server Software, Release 4.3(2).

You can upgrade to Cisco SNS 36x5 firmware release 4.3(2.230207) from the following releases:

  • 4.2(3d)

  • 4.2(3b)

  • 4.2(2)

  • 4.1(3)

  • 4.1(2)

  • 4.1(1)

  • 4.0(4)

You can upgrade to Cisco SNS 36x5 firmware release 4.2(3d) from the following releases:

  • 4.2(3b)

  • 4.2(1)

  • 4.1(3)

  • 4.1(2)

  • 4.1(1)

  • 4.0(4)

You can upgrade to Cisco SNS 36x5 firmware release 4.2(2b) from the following releases:

  • 4.1(3m)

  • 4.1(3e)

You can upgrade to Cisco SNS 36x5 firmware release 4.1(3b) from the following releases:

  • 4.0(1g)

  • 4.0(4h)

  • 4.0(4m)

For more information, see the Release Notes for Cisco UCS Rack Server Software, Release 4.1(3).

The following files are required for the upgrade:

  • SNS-36xx-BIOS-4-x-xx-x_ISE.cap file (BIOS firmware for Cisco SNS 3600 series appliance)

  • SNS-36xx-HUU-4.x.xx_ISE.iso (HUU .iso file for Cisco SNS 3600 series appliance)

You must download these files from the Cisco ISE Software Download site.


Note

The screenshots given in this document were taken while upgrading the firmware from 4.0(4m) to 4.1(3b). These screenshots are given for reference purpose only.

Upgrade and Activate the Firmware

You must perform the following steps in the sequence given below to upgrade and activate the firmware:

Procedure

Step 1

Update BIOS Firmware

Step 2

Activate BIOS

Step 3

Update and Activate other Firmwares using HUU ISO

Note

If the BIOS firmware is not upgraded before the HUU ISO upgrade, then the BIOS will not be loaded properly and the boot options will not be displayed.

Update BIOS Firmware

Procedure

Step 1

Check the BIOS check box and click Update.

Step 2

Click Install BIOS Firmware Through Browser Client and select the BIOS image.

Step 3

Click Install Firmware.

BIOS is successfully uploaded as the backup version.

Activate BIOS

Procedure

Step 1

Choose Host Power > Power Off to power off the server manually.

Step 2

Check the BIOS check box.

Step 3

Click Activate.

Step 4

Choose the BIOS version and click Activate Firmware.

Step 5

Choose Host Power > Power On after activating the BIOS.

Update and Activate other Firmwares using HUU ISO

Procedure

Step 1

Click Launch KVM Console on the toolbar to launch the KVM console.

Step 2

In the KVM console, click Virtual Media.

Step 3

Click Activate Virtual Devices and then click Accept this Session.

Step 4

Click Map CD/DVD and browse for the .iso file.

Step 5

Click Map Device.

Step 6

Choose Power > Reset System (Warm Boot) and press F6 when prompted to open the Boot Menu window.

Step 7

Choose Cisco vKVM-Mapped vDVD1.22 and press Enter.

The server boots from the selected device.

Step 8

Read the Cisco End User License Agreement (EULA) and click Agree to proceed with the update.

The Cisco Host Upgrade Utility window appears with a list of components that are available for update.

Note

 

If you choose the Disagree option, the upgrade process is canceled and the host is rebooted.

Step 9

The system is restarted after the firmware upgrade. Log in back to verify the upgraded firmware versions.

Verify the Firmware Version

Choose Admin > Firmware Management and verify the firmware version.

Choose Chassis > Inventory > PCI Adapters and verify the firmware versions.


Note

Rollback of BMC and BIOS is not recommended while upgrading using the HUU ISO because it might cause compatibility issues.