Table Of Contents
Cisco IAD2430 Series Integrated Access Devices
Cisco 90-Day Limited Hardware Warranty Terms
Cisco IAD2430 Series Documentation
Cisco IOS Software Documentation
Equipment, Tools, and Accessories
Products in the Cisco IAD2430 Series
Items Included with Cisco IAD2430 Series IADs
Product Serial Number Location
Using the Correct Bracket Screws
Using Quick Installation Brackets
Installing a WAN or Voice Interface Card
Connecting LAN and Power Cables
Connecting WAN and Voice Cables
Performing the Initial Configuration
Getting Your Network Information
Setting the Fast Ethernet Port IP Address
Configuring a T1/E1 Port for a WAN Connection
Verifying and Saving Your Configuration
New Syntax for Cisco IAD2430 Series
Cisco Product Security Overview
Reporting Security Problems in Cisco Products
Obtaining Technical Assistance
Cisco Technical Support Website
Definitions of Service Request Severity
Obtaining Additional Publications and Information
Quick Start Guide
Cisco IAD2430 Series Integrated Access Devices
INCLUDING LICENSE AND WARRANTY1 Cisco 90-Day Limited Hardware Warranty Terms
There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com.
1. Launch your browser, and go to this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm
The Warranties and License Agreements page appears.
2. To read the Cisco Information Packet, follow these steps:
a. Click the Information Packet Number field, and make sure that the part number 78-5235-03A0 is highlighted.
b. Select the language in which you would like to read the document.
c. Click Go.
The Cisco Limited Warranty and Software License page from the Information Packet appears.
d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).
Note You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from Adobe's website: http://www.adobe.com
3. To read translated and localized warranty information about your product, follow these steps:
a. Enter this part number in the Warranty Document Number field:
78-5236-01C0
b. Select the language in which you would like to read the document.
c. Click Go.
The Cisco warranty page appears.
d. Review the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).
You can also contact the Cisco service and support website for assistance:
http://www.cisco.com/en/US/support.
Duration of Hardware Warranty
Ninety (90) days.
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.
Complete the information below, and keep it for reference:
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number
2 Related Documentation
User Documentation
The latest information is always online. To view or print an online document in its original format, click the PDF icon.
To find online user documentation (PDF and HTML formats):
From Cisco.com at http://www.cisco.com at the following location:
Products and Services > Voice Gateways > Cisco IAD2400 Series Integrated Access Devices
From the Cisco legacy website (Cisco Connection Online) at the following URL:
http://www.cisco.com/univercd/home/home.htm
Tip To navigate to the next higher level in the documentation hierarchy, click CONTENTS in the navigation bar at the top of each page.
Cisco IAD2430 Series Documentation
This Document
You can find this quick start guide at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/access/iad/iad2430/2430qsg/index.htm
or on Cisco.com at the following location:
Products and Services > Voice Gateways > Cisco IAD2400 Series Integrated Access Devices > Technical Documentation > Quick Start > Cisco IAD2430 Series Integrated Access Devices Quick Start Guide
Regulatory Compliance and Safety Information
The regulatory compliance and safety information document provides essential safety information applicable to your Cisco IAD. This document contains multiple-language translations of the safety warnings applicable to both Cisco IAD2420 series and Cisco IAD2430 series devices.
You can find this document at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/access/iad/2400rcsi/2400rcsi.htm
or on Cisco.com at the following location:
Products and Services > Voice Gateways > Cisco IAD2400 Series Integrated Access Devices > Cisco IAD2400 Series Regulatory Compliance and Safety Information
Hardware Installation Guide
The hardware installation guide provides additional detailed description, installation, and cabling information.
You can find this document at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/access/iad/iad2430/hw_inst/index.htm
or on Cisco.com at the following location:
Products and Services > Voice Gateways > Cisco IAD2400 Series IADs > Technical Documentation > Cisco IAD2430 Series Integrated Access Devices > Installation Guides Books > Cisco IAD2430 Series Hardware Installation Guide
Software Configuration Guide
The software configuration guide provides additional detailed configuration information specific to Cisco IAD2430 series IADs.
You can find this document at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/access/iad/iad2430/sw_conf/index.htm
or on Cisco.com at the following location:
Products and Services > Voice Gateways > Cisco IAD2400 Series IADs > Technical Documentation > Cisco IAD2430 Series Integrated Access Devices > Configuration Guides Books > Cisco IAD2430 Series Software Configuration Guide
Release Notes
Cisco IOS release notes for Cisco IAD2430 series IADs provide up-to-date information about Cisco IOS software releases used on Cisco IAD2430 series IADs.
You can find these documents at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/access/iad/iad2430/index.htm
Cisco IOS Software Documentation
Master Index to Software Documentation
The master index provides links to topics and commands for each Cisco IOS software release. This includes configuration guides, command references, release notes, new feature documentation, and system messages.
You can find master indexes at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/software/index.htm
or on Cisco.com at the following location:
Products and Services > Voice Gateways > Cisco IAD2400 Series IADs > Technical Documentation > Cisco IAD2430 Series Integrated Access Devices > Software Center
That resource is also available at the following URL:
http://www.cisco.com/public/sw-center/
If you have an account on Cisco.com, you can get updated information about platform support for features from Cisco Feature Navigator at the following URL:
3 Equipment, Tools, and Accessories
Products in the Cisco IAD2430 Series
The Cisco IAD2430 series consists of five models with a common front panel (Figure 1). All models include a slot for the external compact flash card, as well as console, auxiliary, and compact flash (CF) ports. The front panel, labeled "Cisco IAD2400 Series," is identical for all models. However, the back panels, labeled by specific model number, vary considerably, depending on interfaces, ports, and options. Analog voice ports use an RJ-21 interface.
Figure 1 Cisco IAD2430 Series Front Panel
Note The Cisco IAD2432-24FXS is used to illustrate the examples in this guide.
Figure 2 identifies the different back panels and features of the models.
Figure 2 Identifying Models in Cisco IAD2430 Series
The Cisco IAD2432-24FXS is used to illustrate back-panel function options. See Figure 3.
Note Not all models have all functions.
Figure 3 Back-Panel Functions Options (Cisco IAD2432-24FXS shown)
Note The console port is above the AUX port.
Items Included with Cisco IAD2430 Series IADs
The following are included with each model in the series:
•Rack-mount brackets for 19-inch rack; grounding lug and fasteners; power cord
•Chassis guard for wall-mounting applications
•Connected RJ-45-to-DB9 cable (labeled Console)
•Connected RJ-45-to-DB-25 cable (labeled Auxiliary)
•Quick Start Guide—(this document)
Note Power cords vary, depending upon local requirements.
Items Not Included
You may need one or more items on this list for your application:
•Four telco machine screws, for installing the chassis in a rack (Use the screw size required by the rack.)
•Eight wood screws or other fasteners, for installing the chassis on a wall. An additional starter screw may be used to facilitate wall mounting.
•PC running terminal emulation software for administrative access
•Modem for remote access
•Fast Ethernet RJ-45-to-RJ-45 straight-through cable
•T1 or E1 interface RJ-48 T1 cable
•Analog voice RJ-21 cable
•Digital voice RJ-48 T1 cable
•Serial, RJ-48, or RJ-45 cables for connecting WAN interface cards or voice interface cards
•Tools: number 2 Phillips screwdriver; medium blade screwdriver; ESD-preventive wrist strap
4 Product Serial Number Location
The serial number label for the Cisco IAD2430 series is located on the bottom of the chassis, near the compliance label. The size of the serial number label is 0.25 x 1 inch. It has the letters "SN:" followed by eleven characters.
5 Installing the Chassis
Safety Information
Caution For safety information you need to know before working on your Cisco IAD2430 series IAD, see the Cisco IAD2400 Series Regulatory Compliance and Safety Information document that accompanied this product. That document provides translations for each of the warnings.
IMPORTANT SAFETY INSTRUCTIONS
Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to the translated safety warnings that accompanied this device.
Note: SAVE THESE INSTRUCTIONS
Note: This documentation is to be used in conjunction with the specific product installation guide that shipped with the product. Statement 1071
Warning Only trained and qualified personnel should be allowed to install or replace this equipment. Statement 1030
Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. Statement 1017
Warning This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260. Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The telecommunications lines must be disconnected 1) before unplugging the main power connector or 2) while the housing is open, or both. Statement 1043
Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040
Warning Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement 1029
Chassis Installation Options
You can set the chassis on a desktop, install it in a rack, or mount it on a wall.
Tip Before proceeding, consider the location of the equipment with respect to a good ground. See the "Grounding the Chassis" section.
See the following instructions:
•Using the Correct Bracket Screws
•Using Quick Installation Brackets
Caution Use only the mounting hardware supplied with this product.
Using the Correct Bracket Screws
Two sets of bracket attachment screws are provided, in separate packages. Take care to use each screw type, and washers as needed, in the appropriate locations. Table 1 summarizes the bracket attachment screw types.
Using Quick Installation Brackets
A new bracket accompanies this product. See Figure 4. This bracket, with a keyhole feature, facilitates wall-mounting by allowing the installer to rest the bracket on a starter screw, freeing the installer's hands.
•To rack-mount the unit, you have three positioning options. See the "Rack-Mounting the Chassis" section.
•To wall-mount the unit, attach the short leg of the bracket to the chassis at the pair of holes in the center of the chassis side. See the "Wall-Mounting the Chassis" section.
Figure 4 Quick Installation Bracket
Rack-Mounting the Chassis
The following warning applies only when the unit is rack-mounted:
Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:
This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.
If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack. Statement 1006
To rack-mount the chassis, follow this procedure:
Step 1 Choose one of the methods shown in Figure 5, Figure 6, or Figure 7, and attach the long leg of the mounting brackets to the chassis, as shown.
Caution Make sure to use the correct screws for this mounting option (see Table 1).
Note Screws are included for attaching the brackets to the chassis, but not for installing the chassis in a rack or on a wall. You need four additional machine screws to install the chassis in a rack. Use the screw size required by your rack.
Figure 5 19-Inch Rack-Mounting with Front Panel Forward
Figure 6 19-Inch Rack-Mounting with Rear Panel Forward
Figure 7 Telco 19-Inch Rack-Mounting with Rear Panel Forward
Step 2 Install the chassis in the rack.
Wall-Mounting the Chassis
The following warning applies only when the unit is wall-mounted:
Warning This unit is intended to be mounted on a wall. Please read the wall mounting instructions carefully before beginning installation. Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system. Statement 248
Caution You can wall-mount the unit with either the right or left side facing up; however, the front and rear panels must be vertical.
To wall-mount the chassis, follow this procedure:
Step 1 Attach the short leg of one bracket to the chassis, as shown in Figure 8, using two 6-32 x 1/4 slotted hex screws (provided). Be sure to use a plastic washer (provided) with each screw; the narrow end of the washer must fit into the bracket slot, facing the chassis.
Caution Be sure to use the correct screws and plastic washers for this mounting option. (See Table 1.)
Figure 8 Attaching the Brackets for Wall-Mounting
Step 2 Attach the second bracket to the opposite side of the chassis.
Step 3 Attach the router to the wall using the brackets previously attached and attachment hardware that you provide as follows:
•You can install a starter screw in the wall, and hook the bracket keyhole over the screw. This holds the unit in place for easy installation of the attachment screws.
•Attach both brackets to the wall.
Note For attaching to a wall stud, each bracket requires two #10 wood screws (round- or pan-head) with #10 washers, or two #10 washer-head screws. The screws must be long enough to penetrate at least 3/4 inch (20 mm) into supporting wood or metal wall stud.
Note For hollow-wall mounting, each bracket requires two wall anchors with washers. Wall anchors and washers must be size #10.
•Figure 9 shows the orientation required for installation.
Figure 9 Attaching the Chassis to a Wall
Grounding the Chassis
Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024
Warning Use copper conductors only. Statement 1025
Warning AC connected units must have a permanent ground connection in addition to the power cable ground wire. NEBS-compliant grounding satisfies this requirement. Statement 284
You must connect the chassis to a reliable earth ground; the ground wire must be installed in accordance with local electrical safety standards.
•For NEBS-compliant grounding, use size AWG 6 (13 mm2) wire and the ground lug provided in the accessory kit.
•For NEC-compliant grounding, use size AWG 14 (2 mm2) or larger wire and an appropriate user-supplied ring terminal.
•For EN/IEC 60950-compliant grounding, use size AWG 18 (1 mm2) or larger wire and an appropriate user-supplied ring terminal.
To connect the chassis to a reliable earth ground, perform the following steps:
Step 1 Locate a suitable ground.
Tip Using a multimeter, measure the resistance between various possible ground locations, such as between the ground of a junction box (outlet) and the ground of a power tap, between the ground of a junction box and a metal water pipe, between the Cisco IAD chassis and the ground of a power tap, and between the Cisco IAD chassis and the ground of a junction box. A good ground connection should read between 0.0 and 0.5 ohms.
Step 2 Strip one end of the ground wire to the length required for the ground lug or terminal.
•For the NEBS ground lug—approximately 0.75 in. (20 mm)
•For user-provided ring terminal—as required
Step 3 Crimp the ground wire to the ground lug or ring terminal, using a crimp tool of the appropriate size.
Step 4 Attach the ground lug or ring terminal to the chassis as shown in Figure 10 or Figure 11. For the ground lug, use the two screws with captive locking washers provided. For a ring terminal, use one of the screws provided. Use a number 2 Phillips screwdriver, and tighten the screws to a torque of 8 to 10 in-lb (0.9 to 1.1 N-m).
Step 5 Connect the other end of the ground wire to a grounding point at your site.
Figure 10 NEBS-Compliant Chassis Ground Connection Using Ground Lug
Figure 11 Chassis Ground Connection Using Ring Terminal
6 Installing a WAN or Voice Interface Card
The Cisco IAD2430 series IAD includes a slot for a WAN interface card (WIC) or voice interface card (VIC). The following WICs and VICs (also used by Cisco 2600 series and Cisco 3600 series routers) are supported in releases of the Cisco IAD2430 series:
•WIC-1T
•WIC-2T
•WIC-1DSU-T1
•VIC2-2FXS
•VIC2-4FXS
•VIC2-2FXO
•VIC2-4FXO
•VIC2-2BRI-NT/TE
•WIC-1ADSL
•WIC-1SHDSL-V2
•WIC-1ADSL-DG
•VWIC-2MFT-T1
•VWIC-2MFT-E1
Note Contact your Cisco account representative for the most recent supported cards.
For detailed information on installing and connecting interface cards, refer to the following:
"Installing WAN and Voice Interface Cards in Cisco Modular Routers," in the Cisco Interface Cards Installation Guide, at the following URL:
Caution WAN and voice interface cards do not support online insertion and removal (hot swapping). Before inserting a card into the Cisco IAD chassis, you must turn off electrical power and disconnect network cables.
Always use an ESD-preventive wrist strap before handling cards.
To install a WIC or VIC, follow this procedure:
Step 1 Use a number 2 Phillips screwdriver to remove the screws holding the metal plate over the card slot cover. Remove the plate.
Step 2 Holding the interface card by the edges, line up the card with the guides on both sides of the slot.
Step 3 Insert the card in the slot. Push until it is firmly seated in the connector and the front panel of the card is flush with the rear panel of the Cisco IAD.
Step 4 Use the screwdriver to tighten the captive screws on the card.
7 Connecting Cables
Warning Do not work on the system, or connect or disconnect cables during periods of lightning activity. Statement 1001
Warning Read the installation instructions before connecting the system to the power source. Statement 1004
Warning This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than:
120 VAC, 15A (240 VAC, 10A international) Statement 1005
Warning To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables. Statement 1021
Warning Hazardous network voltages are present in WAN ports regardless of whether power to the unit is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the unit first. Statement 1026
Warning This equipment has been designed for connection to TN and IT power systems. Statement 1007
Warning Before performing any of the following procedures, ensure that power is removed from the DC circuit. Statement 1003
Warning To prevent accidental discharge in the event of a power line cross, route on-premise wiring away from power cables and off-premise wiring, or use a grounded shield to separate the on-premise wiring from the power cables and off-premise wiring. A power line cross is an event, such as a lightning strike, that causes a power surge. Off-premise wiring is designed to withstand power line crosses. On-premise wiring is protected from power line crosses by a device that provides overcurrent and overvoltage protection. Nevertheless, if the on-premise wiring is in close proximity to, or not shielded from, the off-premise wiring or power cables during a lightning strike or power surge, the on-premise wiring can carry a dangerous discharge to the attached interface, equipment, and nearby personnel. Statement 338
Connecting LAN and Power Cables
Caution The Cisco IAD2430 series chassis provides inputs for both AC and DC power. Design your installation to use only one type of power. Do not use AC and DC power at the same time. If you do, the unit stops operating, and you must reboot it with only a single power source.
These cables and connections are described in Table 2 and Figure 12.
Table 2 LAN, Administrative Access, and Power Cable Selection
Port or Connection Color or Type Connected To CableFast Ethernet
Yellow
Fast Ethernet hub
Straight-through Fast Ethernet cable (not included)
Console
Light blue
PC or ASCII terminal communication (COM) port
RJ-45-to-DB9 console cable (included)
Auxiliary
Black
Modem for remote access
RJ-45-to-DB25 auxiliary cable (included)
Power
Power
100-240 VAC, 50-60 Hz
Grounding power cord (included)1
1 Power cables vary to meet local requirements.
Figure 12 LAN, Administrative Access, and Power Connections
1Fast Ethernet port
4Fast Ethernet (straight-through)
2Console port
5RJ-45-to-DB9 console cable
3AUX port
6RJ-45-to-DB25 auxiliary cable
Connecting WAN and Voice Cables
Warning For connections outside the building where the equipment is installed, the following ports must be connected through an approved network termination unit with integral circuit protection.
FXS/T3/E3 Statement 1044
The following warning applies to the RJ-21 interface on units that have one.
Warning This equipment contains a ring signal generator (ringer), which is a source of hazardous voltage. Do not touch the RJ-11 (phone) port wires (conductors), the conductors of a cable connected to the RJ-11 port, or the associated circuit-board when the ringer is active. The ringer is activated by an incoming call. Statement 1042
These cables and connections are described in Table 3 and Figure 13.
Figure 13 WAN and Voice Connections
1RJ-21 cable
3RJ-48 straight-through cable
2RJ-45 cable (through a patch panel) to central office
4RJ-48 rollover cable
8 Powering On the Cisco IAD
Caution Do not use AC and DC power at the same time. If you do, the unit stops operating, and you must reboot it with only a single power source.
Checklist for Power-On
You are ready to power on the Cisco IAD if it meets these requirements:
•The chassis is securely mounted.
•Power and interface cables are connected.
Power-On Procedure
Perform this procedure to power on your Cisco IAD and verify that it goes through its initialization and self-test. When this is finished, the Cisco IAD is ready to configure.
To power on the Cisco IAD, follow this procedure:
Step 1 Power on your terminal or PC, and configure it for 9600 bps, 8 data bits, 1 stop bit, and no parity.
Step 2 Move the Cisco IAD power switch to the ON position.
The green LED next to the auxiliary port should come on and the fan should operate. If this does not happen, see the power-on procedure in the Cisco IAD2430 Series Integrated Access Device Hardware Installation Guide.
The following message appears at the end of the boot-up messages:
--- System Configuration Dialog ---Would you like to enter the initial configuration dialog? [yes/no]:Step 3 Enter no to proceed with manual configuration using the command-line interface (CLI):
Would you like to enter the initial configuration dialog? [yes/no]: noWould you like to terminate autoinstall? [yes]Step 4 Press Return to terminate autoinstall and continue with manual configuration.
Several messages appear, ending with a line similar to the following:
...
Copyright (c) 1986-2003 by cisco Systems, Inc.Compiled <date> <time> by <person>Step 5 Press Return to bring up the Router> prompt:
...
flashfs[4]: Initialization complete.Router>Step 6 Enter privileged EXEC mode:
Router> enableRouter#Step 7 Continue with the next section, "Performing the Initial Configuration."
9 Performing the Initial Configuration
This section shows how to prepare the Cisco IAD to perform basic communication functions through its 10/100BASE-T Fast Ethernet and WAN interfaces.
Note The console port is above the AUX port.
Perform the following initial configuration procedures, as applicable:
•Getting Your Network Information
•Setting the Fast Ethernet Port IP Address
•Configuring a T1/E1 Port for a WAN Connection
•Verifying and Saving Your Configuration
Getting Your Network Information
Gather the following information, as applicable, before you begin the configuration process:
•For Fast Ethernet ports: IP address
•For T1/E1 ports: clock source, framing, line code, cable length (T1 only)
Setting the Fast Ethernet Port IP Address
To set an IP address for the Fast Ethernet port, follow the procedure below. After setting this address, you can configure the Cisco IAD remotely through a Telnet connection.
Configuring a T1/E1 Port for a WAN Connection
The T1/E1 port supports balanced T1/E1 according to ANSI T1.403 and has a built-in channel service unit/data service unit (CSU/DSU).
To configure basic T1/E1 controller settings to support Point-to-Point Protocol (PPP), High-Level Data Link Control (HDLC), or Frame Relay (FR), follow these steps, beginning in global configuration mode:
Configuring Digital Voice
To configure basic T1/E1 controller settings to support Point-to-Point Protocol (PPP), High-Level Data Link Control (HDLC), or Frame Relay (FR), follow these steps, beginning in global configuration mode:
For additional information about configuring specific features, see the following references:
•For PPP, HDLC, or Frame Relay, consult the online master index for the Cisco IOS release you are using.
See the "Cisco IOS Software Documentation" section.
•For loopback diagnostics, or for configuring controller channel groups, channel-associated signaling (CAS) voice groups, or time-division multiplexing (TDM) cross-connects, refer to the Cisco IAD2430 Series Integrated Access Devices Software Configuration Guide.
See "Hardware Installation Guide" section.
Verifying and Saving Your Configuration
To verify the configuration and save it in NVRAM so that the configuration remains in effect if the Cisco IAD is restarted, enter the following commands:
New Syntax for Cisco IAD2430 Series
There have been minor changes to the syntax for Cisco IAD2430 series IADs. These relate to the network-clock-participate command. Platforms such as the Cisco 3700 series use the following:
network-clock-participate wic slot# port port#For example:
network-clock-participate wic 1 port 0
The new syntax required by Cisco IAD2430 series IADs is as follows:
network-clock-participate controller_type slot#/port#For example:
network-clock-participate t1 1/0
network-clock-participate t1 1/1
network-clock-participate e1 1/0
network-clock-participate e1 1/1
Note In addition, the Cisco IAD2430 series default mode setting for the above command is network-clock-participate. For Cisco 3700 series platforms, the no network-clock-participate command is the default.
Where to Go Next
For additional specialized configuration procedures, refer to the appropriate Cisco IOS software configuration documentation.
Tip See the "User Documentation" section for help in locating these documents.
10 Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation DVD
Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with your product. The Documentation DVD is updated regularly and may be more current than printed documentation. The Documentation DVD package is available as a single unit.
Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace.
Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
Cisco Marketplace:
http://www.cisco.com/go/marketplace/
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 1 800 553-NETS (6387).
11 Documentation Feedback
You can send comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
12 Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this site, you can perform these tasks:
•Report security vulnerabilities in Cisco products.
•Obtain assistance with security incidents that involve Cisco products.
•Register to receive security information from Cisco.
A current list of security advisories and notices for Cisco products is available at this URL:
If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:
•Emergencies — security-alert@cisco.com
•Nonemergencies — psirt@cisco.com
Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.
Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list:
http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&exact=on
In an emergency, you can also reach PSIRT by telephone:
•1 877 228-7302
•1 408 525-6532
13 Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.
Cisco Technical Support Website
The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
14 Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
•Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:
•Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:
•iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
•World-class networking training is available from Cisco. You can view current offerings at this URL:
http://www.cisco.com/en/US/learning/index.html