Objective

The Cisco IP Phone 8800 Series are based on the same hardware as Cisco enterprise phones but have different software as it supports 3rd Party Call Control (3PCC). These models support most features of SPA phones with refreshed ID and enhanced user experience.

The 8800 Series is ideal for knowledge workers, as well as administrative, managerial, and executive staff. It also works well in shared workspace environments.

With the Cisco Spark Phone OS, the series provides flexible deployment options, whether on-premises, from the cloud, or in a hybrid configuration.

This article provides a comparative chart of common and unique features among the different models of the Cisco IP Phone 8800 Series.

Applicable Devices

- Cisco IP Phone 8800 Series

Comparison Chart

Cisco IP Phone 8800 Series

Features

CP-8841

CP-8851

CP-8861

Screen

800 x 480 WVGA (5”)

800 x 480 WVGA (5”)

800 x 480 WVGA (5”)

Touch Screen

No

No

No

Ethernet Switch

10/100/1000 Mbps

10/100/1000 Mbps

10/100/1000 Mbps

Programmable Line Keys

5

5

5

Programmable Soft Keys

4

4

4

Fixed Features Keys

12

12

12

Mobile Remote Access without a VPN client through Cisco Expressway

Yes

Yes

Yes

Handsfree

Yes

Yes

Yes

Speakerphone

Yes

Yes

Yes

Signaling Protocols

SIP

SIP, Bluetooth

SIP, Bluetooth

802-3AF

Yes

Yes

Yes

Wi-Fi

—

—

802.11a/b/g/n/ac

Cisco Intelligent

Proximity for Mobile Voice

Yes

Yes

Yes

USB Charging

—

1 Port

2 Ports

Cisco Power

No

No

No

DHCP

Yes

Yes

Yes

Codecs

G.711a, G.711u, G.729a, G.729b, G.729ab, iSAC

and Internet Low Bitrate Codec (iLBC)

G.711a, G.711u, G.729a, G.729b, G.729ab, iSAC

and Internet Low Bitrate Codec (iLBC)

G.711a, G.711u, G.729a, G.729b, G.729ab, iSAC

and Internet Low Bitrate Codec (iLBC)

802-1p/q

Yes

Yes

Yes

Supported Cisco Call Control Platforms

CUCM: 8.5.1 (non-secured mode), 8.6.2, 9.1.2, 10.0 and later Bus. Edition: 8.6.2, 9.1.2, 10.0 and later HCS: 8.6.2 and later Spark Cloud: Requires Spark Phone OS 11.0 or later Third Party Call Control: IP Phone Firmware cp-88xx- 10-3-1-1-3PCC and later

CUCM: 8.5.1 (non-secured mode), 8.6.2, 9.1.2, 10.0 and later Bus. Edition: 8.6.2, 9.1.2, 10.0 and later HCS: 8.6.2 and later Spark Cloud: Requires Spark Phone OS 11.0 or later Third Party Call Control: IP Phone Firmware cp-88xx- 10-3-1-1-3PCC and later

CUCM: 8.5.1 (non-secured mode), 8.6.2, 9.1.2, 10.0 and later Bus. Edition: 8.6.2, 9.1.2, 10.0 and later HCS: 8.6.2 and later Spark Cloud: Requires Spark Phone OS 11.0 or later Third Party Call Control: IP Phone Firmware cp-88xx- 10-3-1-1-3PCC and later

UC Manager Encryption Support

Yes

Yes

Yes

Headset Port (RJ9)

Yes

Yes

Yes

EHH Support (AUX)

—

—

—

Electronic Hook Switch (EHS) Support (AUX & USB)

Yes (AUX only)

Yes

Yes

Wideband Audio

Yes

Yes

Yes

POE Classification

Class 2

3

4

Key Expansion Module (KEM) Support

—

Up to 2

Up to 3

External Audio Port

—

—

Yes

Integrated Bluetooth

—

Yes

Yes