Contents

Introduction

Commands

Introduction

This document describes commands that are useful for troubleshooting in Cisco Virtual Voice Browser (VVB)  Command-line interface (CLI).

Cisco VVB provides CLI as an alternative to the web administration page to configure and troubleshoot the system. CLI includes commands from Cisco Voice Operating System-based (VOS) platform framework.

Commands

Browse Cashe Size

Run the command to verify the size of vvb cache

Show vvb cache browser_cache_size

Max File Size

Run this command to find out the biggest file in the VVB cache

show vvb cache max_file_size

URL Entry

If you have URL of the .wav file, you can run this command to see the detail of the URL

Show VVB cache cache_entry <cache_entry_url>

List of .wav URL cached in VVB

Show VVB cache cache_entry <start _index><end_index>

This command shows number of active calls in VVB

Show vvb call active voice summary

Here you can see the commands in cisco VVB that was used in VXML gateway:

Further information can be found:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/cisco_vvb/vvb11_0/operations/guide/CVVB_BK_OD58C870_00_operations-guide-for-cisco-virtualized.pdf