End-of-Sale and End-of-Life Announcement for the Cisco Select Obsolete PIDs for Cisco Unified CCX
Available Languages
EOL12126 - Amended
Cisco announces the end-of-sale and end-of-life dates for the Cisco Select Obsolete PIDs for Cisco Unified CCX. The last day to order the affected product(s) is June 18, 2018. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-Life Milestones and Dates for the Cisco Select Obsolete PIDs for Cisco Unified CCX
| Milestone | Definition | Date |
| End-of-Life Announcement Date | The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. | December 18, 2017 |
| End-of-Sale Date: | The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. | June 18, 2018 |
| Last Ship Date: | The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. | September 16, 2018 |
| End of SW Maintenance Releases Date: | The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. | June 18, 2019 |
| End of New Service Attachment Date: | For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. | June 18, 2019 |
| End of Service Contract Renewal Date: | The last date to extend or renew a service contract for the product. | September 13, 2020 |
| Last Date of Support: | The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. | June 30, 2021 |
Table 2. Product Part Numbers Affected by This Announcement
| End-of-Sale Product Part Number | Product Description | Replacement Product Part Number | Replacement Product Description | Additional Information |
| CCX-3X-40UPAK | CCX 8.5 UPGADE PAK - 3.x to 4.0 - EMPTY PAK | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-40-70EE-UPAK | CCX 8.0 UPGRADE PAK - 4.0 to 7.0, ENH-ENH | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-40-70EESUPAK | CCX 8.0 UPGRADE PAK - 4.0 to 7.0, ENH-ENH Seat | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-40-70EP-UPAK | CCX 8.0 UPGRADE PAK - 4.0 to 7.0, ENH-PRE | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-40-70EPSUPAK | CCX 8.0 UPGRADE PAK - 4.0 to 7.0, ENH-PRE Seat | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-40-70PP-UPAK | CCX 8.0 UPGRADE PAK - 4.0 to 7.0, PRE-PRE | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-40-70PPSUPAK | CCX 8.0 UPGRADE PAK - 4.0 to 7.0, PRE-PRE Seat | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-40-70SP-UPAK | CCX 8.0 UPGRADE PAK - 4.0 to 7.0, STD-PRE | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-40-MEDIAKIT85 | CCX 8.5 UPG 4.0 Media Kit for phyiscal a la carte upgs only | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-45-70-EE-UPAK | CCX 8.0 UPGRADE PAK - 4.5 to 7.0, ENH-ENH | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-45-70-SS-UPAK | CCX 8.0 UPGRADE PAK - 4.5 to 7.0, STD-STD | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-45-70SSSUPAK | CCX 8.0 UPGRADE PAK - 4.5 to 7.0, STD-STD Seat | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-5.0-ADDON-ENH | CCX 5.0 ENH Configurable - ADD to an EXISTING deployment | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-5.0-ADDON-PRE | CCX 5.0 PRE Configurable - ADD to an EXISTING deployment | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-5.0-EU-S1 | CCX 5.0 ENH Seat Qty 1 SW Upg | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-5.0-PU-S1 | CCX 5.0 PRE Seat Qty 1 SW Upg | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-5.0-SEU-S1 | CCX 5.0 STD-ENH Seat Qyt 1 Upg | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-50-80-EE-UPAK | CCX 8.0 UPGRADE PAK - 5.0 to 8.0, ENH-ENH | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-50-80-EP-UPAK | CCX 8.0 UPGRADE PAK - 5.0 to 8.0, ENH-PRE | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-50-80-PP-UPAK | CCX 8.0 UPGRADE PAK - 5.0 to 8.0, PRE-PRE | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-50-80-SE-UPAK | CCX 8.0 UPGRADE PAK - 5.0 to 8.0, STD-ENH | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-50-80-SP-UPAK | CCX 8.0 UPGRADE PAK - 5.0 to 8.0, STD-PRE | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-50-80-SS-UPAK | CCX 8.0 UPGRADE PAK - 5.0 to 8.0, STD-STD | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-50-80EESUPAK | CCX 8.0 UPGRADE PAK - 5.0 to 8.0, ENH-ENH Seat | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-50-80EPSUPAK | CCX 8.0 UPGRADE PAK - 5.0 to 8.0, ENH-PRE Seat | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-50-80PPSUPAK | CCX 8.0 UPGRADE PAK - 5.0 to 8.0, PRE-PRE Seat | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-50-80SESUPAK | CCX 8.0 UPGRADE PAK - 5.0 to 8.0, STD-ENH Seat | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-50-80SPSUPAK | CCX 8.0 UPGRADE PAK - 5.0 to 8.0, STD-PRE Seat | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-50-80SSSUPAK | CCX 8.0 UPGRADE PAK - 5.0 to 8.0, STD-STD Seat | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-50-DIFF-UPGR | CCX 5.0 UPGRADE to 5.0;STD-ENH,STD-PRE,ENH-PRE | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-60ENH-SEAT10= | CCX 6.0 ENH Seat Qty 10 (agent or supervisor) | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-60ENH-SEAT25= | CCX 6.0 ENH Seat Qty 25 (agent or supervisor) | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-60ENH-SEAT50= | CCX 6.0 ENH Seat Qty 50 (agent or supervisor) | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-60PRE-SEAT10= | CCX 6.0 PRE Seat Qty 10 (agent or supervisor) | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-70-ADD-STD-UWL | CCX 7.0 ADDON STANDARD for UWL | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-70-E-SEAT25= | CCX 7.0 ENH Seat Qty 25(agent or supervisor) | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-70-MEDIAKIT85 | CCX 8.5 UPG 7.0 Media Kit for phyiscal a la carte upgs only | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-70-NEW-STD-UWL | CCX 7.0 NEW STANDARD for UWL | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-70-S-ADDS1-UWL | CCX 7.0 STD Seat Qty 1 (agent or supervisor) a la carte seat | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-70-S-SEAT1-UWL | CCX 7.0 STD Seat Qty 1 (agent or supervisor) for UWL | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-70-S-SEAT25= | CCX 7.0 STD Seat Qty 25(agent or supervisor) | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-70P-SEAT10= | CCX 7.0 PRE Seat Qty 10(agent or supervisor) | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-70P-SEAT1= | CCX 7.0 PRE Seat Qty 1(agent or supervisor) | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-70P-SEAT25= | CCX 7.0 PRE Seat Qty 25(agent or supervisor) | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-70P-SEAT50= | CCX 7.0 PRE Seat Qty 50(agent or supervisor) | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-7816H-UWL | CCX Server SW for 7816H or exact HP equivalent for UWL | There is currently no replacement product available for this product. | - | - |
| CCX-7816I-UWL | CCX Server SW for 7816I or exact IBM equivalent for UWL | There is currently no replacement product available for this product. | - | - |
| CCX-7825H-UWL | CCX Server SW for 7825H or exact HP equivalent for UWL | There is currently no replacement product available for this product. | - | - |
| CCX-7825I-UWL | CCX Server SW for 7825I or exact IBM equivalent for UWL | There is currently no replacement product available for this product. | - | - |
| CCX-7835H-UWL | CCX Server SW for 7835H or exact HP equivalent for UWL | There is currently no replacement product available for this product. | - | - |
| CCX-7835I-UWL | CCX Server SW for 7835I or exact IBM equivalent for UWL | There is currently no replacement product available for this product. | - | - |
| CCX-7845H-UWL | CCX Server SW for 7845H or exact HP equivalent for UWL | There is currently no replacement product available for this product. | - | - |
| CCX-7845I-UWL | CCX Server SW for 7845I or exact IBM equivalent for UWL | There is currently no replacement product available for this product. | - | - |
| CCX-80-MEDIAKIT-K9 | CCX 8.5 UPG 8.0 Media Kit for phyiscal a la carte upgs only | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-80-NEW-STD-UWL | CCX 8.0 NEW STANDARD for UWL | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-80-S-ADDS1-UWL | CCX 8.0 STD Seat Qty 1 (agent or supervisor) a la carte seat | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-80-S-SEAT1-UWL | CCX 8.0 STD Seat Qty 1 (agent or supervisor) for UWL | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-85-85-EPHA | CCX 8.5 UPGRADE - 8.5 to 8.5 ENH-PRE HA-HA | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-85-CMBUNDLE-K9 | CCX 8.5 Promo Bundle available only with NEW CUCM or BE6000 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-85-MEDIAKIT-K9 | CCX 8.5 UPG 8.5 Media Kit for phyiscal a la carte upgs only | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-85-NEW-STD-UWL | CCX 8.5 NEW STANDARD for UWL | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-85-S-SEAT1-UWL | CCX 8.0 STD Seat Qty 1 (agent or supervisor) for UWL | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-85QMMEDIAKITK9 | CCX 8.5 UPG QM Media Kit for phyiscal a la carte upgs only | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-STD-ENH-UPG | CCX 5.0 UPGRADE STD-ENH | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-STD-PRE-UPG | CCX 5.0 UPGRADE STD-PRE | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPG-50-50-UWL= | CCX for CUWL Pro STD 5.0.x to 5.0.y ESW Maintenance Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPG-50-70-UWL= | CCX for CUWL Pro STD 5.0 to 7.0 STD ESW+UCSS Major Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPG-50-80-UWL= | CCX for CUWL Pro STD 5.0 to 8.0 STD UCSS Major Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPG-60-60-UWL= | CCX for CUWL Pro STD 6.0.x to 6.0.y ESW Maintenance Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPG-60-70-UWL= | CCX for CUWL Pro STD 6.0 to 7.0 STD ESW+UCSS Major Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPG-60-80-UWL= | CCX for CUWL Pro STD 6.0 to 8.0 STD UCSS Major Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPG-70-70-UWL= | CCX for CUWL Pro STD 7.0.x to 7.0.y ESW Maintenance Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPG-70-80-UWL= | CCX for CUWL Pro STD 7.0.x to 8.0 UCSS Major Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPG-80-80-UWL= | CCX for CUWL Pro STD 7.0.x to 8.0 ESW Maintenance Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPG-E-40-70= | CCX ENH 4.0 to 7.0 ENH ESW+UCSS Major Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPG-E-50-70= | CCX ENH 5.0 to 7.0 ENH ESW+UCSS Major Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPG-EHA-70-80= | CCX ENH HA 7.0 HA to 8.0 HA ENH UCSS Major Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPG-P-40-50= | CCX PRE 4.0 to 5.0 PRE ESW+UCSS Major Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPG-P-40-70= | CCX PRE 4.0 to 7.0 PRE ESW+UCSS Major Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPG-P-50-70= | CCX PRE 5.0 to 7.0 PRE ESW+UCSS Major Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPG-P-60-80= | CCX PRE 6.0 to 8.0 PRE UCSS Major Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPG-PHA-40-70= | CCX PRE HA 4.0 HA to 7.0 HA PRE ESW+UCSS Major Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPG-PHA-50-70= | CCX PRE HA 5.0 HA to 7.0 HA PRE ESW+UCSS Major Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX-UPGPHA50-85K9= | CCX PRE HA 5.0 HA to 8.5 HA PRE UCSS Major Upgrade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CCX7-ADD-PAK | PAK for Addon CCX 7.x users | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IPCX-VER-3.5 | Media Kit For IPPC Express Version 3.5 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IPIVR-IPQM-VER-3.1 | Media Kit For IP IVR And Queue Manager Version 3.1 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-2.X-3.0-UPG | Upgrade IVR 2.X to IVR 3.0 SW | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-2.X-3.0-UPG= | Upgrade IVR 2.X to IVR 3.0 SW | There is currently no replacement product available for this product. | - | - |
| IVR-3.0-RED | IVR 3.0 Redundant SW for Cisco Approved Platforms | There is currently no replacement product available for this product. | - | - |
| IVR-3.0-RED= | IVR 3.0 Redundant SW for Cisco Approved Platforms | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-3.1-RED= | IVR 3.1 Redundant Software | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-3.X-PORT1 | 1 IVR 3.X Port | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-3.X-PORT10 | 10 IVR 3.X Ports | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-3.X-PORT25 | 25 IVR 3.X Ports | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-3.X-PORT5 | 5 IVR 3.X Ports | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-3.X-PORT50 | 50 IVR 3.X Ports | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-3.X-PORTS= | Cisco IP IVR 3.X Ports (SW Not Included) | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-3X-3X-PORT5 | Upgrade 5 IVR 3.X Ports to 5 Later IVR 3.X Ports | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-3X-3X-PORT50 | Upgrade 50 IVR 3.X Ports to 50 Later IVR 3.X Ports | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-50-PORT1 | IPIVR 5.0 Port Qty 1 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-70-ADDON | IPIVR 7.0 Add-On Server | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-70-PORT1 | IPIVR 7.0 Port Qty 1 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-80-PAK | IP IVR 8.0 autoexpanded PAK | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-80-PORT-UPG | IVR 8.0 Upgrade Port | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-80-PORT-UPG= | IVR 8.0 Upgrade Port | There is currently no replacement product available for this product. | - | - |
| IVR-80-PORT10= | IVR 8.0 Port Qty 10 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-80-PORT25= | IVR 8.0 Port Qty 25 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-80-PORT50= | IVR 8.0 Port Qty 50 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-85-PORT-UPG | IVR 8.5 Upgrade Port | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-85-PORT-UPG= | IVR 8.5 Upgrade Port | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-85-SS-UPG | IVR 8.5 Upgrade IP IVR (Single Server) License Only | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-85-SS-UPG= | IVR 8.5 Upgrade IP IVR (Single Server) License Only | There is currently no replacement product available for this product. | - | - |
| IVR-85-UPG | IVR 8.5 Upgrade IP IVR | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| IVR-85MEDIAKIT-K9= | IVR 8.5 Qty 1 IVR Media Kit - NO LICENSES | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-70-AQM-SEAT1 | CCX 7.0 PRE Advanced Quality Manager Seat Qty 1 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-70-E-SEAT1 | CCX 7.0 ENH Seat Qty 1 (agent or supervisor) | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-70-P-SEAT1 | CCX 7.0 PRE Seat Qty 1 (agent or supervisor) | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-70-S-SEAT1 | CCX 7.0 STD Seat Qty 1 (agent or supervisor) | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-70E-S10= | CCX 7.0 eDelivery ENH Seat Qty 10 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-70E-S1= | CCX 7.0 eDelivery ENH Seat Qty 1 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-70E-S25= | CCX 7.0 eDelivery ENH Seat Qty 25 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-70E-S50= | CCX 7.0 eDelivery ENH Seat Qty 50 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-70P-AQM-S10= | CCX 7.0 eDelivery Advanced Quality Mgr Seat Qty 10 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-70P-AQM-S1= | CCX 7.0 eDelivery Advanced Quality Mgr Seat Qty 1 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-70P-QM-S1= | CCX 7.0 eDelivery Quality Mgr Seat Qty 1 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-70P-S10= | CCX 7.0 eDelivery PRE Seat Qty 10 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-70P-S1= | CCX 7.0 eDelivery PRE Seat Qty 1 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-70P-S25= | CCX 7.0 eDelivery PRE Seat Qty 25 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-70S-S10= | CCX 7.0 eDelivery STD Seat Qty 10 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-70S-S25= | CCX 7.0 eDelivery STD Seat Qty 25 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-70S-S50= | CCX 7.0 eDelivery STD Seat Qty 50 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-80-BLD-LIC= | CCX 8.0 Qty 1 CCX Bundle, Appliance Entitlement | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-85-HA-E-E-U | CCX 8.5 UPGRADE - HA ENH-HA ENH LICENSE ONLY | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX-85-HA-E-P-U | CCX 8.5 UPGRADE - HA ENH-HA PRE LICENSE ONLY | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX7-ADD-PAK | PAK for Addon CCX 7.x users | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX7-ADD-STD-UWL | CCX 7.0 ADDON Standard for UWL | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX7-S-ADDS1-UWL | CCX 7.0 STD Seat Qty 1 (agent or supervisor) a la carte seat | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX7-S-SEAT1-UWL | CCX 7.0 STD Seat Qty 1 (agent or supervisor) for UWL | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX8-ADD-PAK | PAK for Addon CCX 8.x users | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX8-ADD-STD-UWL | CCX 8.0 ADDON Standard for UWL | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX8-S-ADDS1-UWL | CCX 8.0 STD Seat Qty 1 (agent or supervisor) a la carte seat | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX8-S-SEAT1-UWL | CCX 8.0 STD Seat Qty 1 (agent or supervisor) for UWL | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX85-ADDSTD-UWL | CCX 8.5 ADDON Standard for UWL | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX85-S-ADD1-UWL | CCX 8.5 STD Seat Qty 1 (agent or supervisor) a la carte seat | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-CCX85-S-ST1-UWL | CCX 8.5 STD Seat Qty 1 (agent or supervisor) for UWL | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
Product Migration Options
Please refer to section ‘Supported Upgrade Paths’ in the ordering guide for more details.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For More Information
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.
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