The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
EOL15365
Cisco announces the end-of-sale and end-of-life dates for the Cisco Telepresence Management System. The last day to order the affected product(s) is May 2, 2025. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-life milestones and dates for the Cisco Telepresence Management System
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end of sale and end of life of a product is distributed to the general public. |
November 1, 2024 |
| End-of-Sale Date: |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
May 2, 2025 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
July 31, 2025 |
| End of SW Maintenance Releases Date: |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
May 2, 2026 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
May 2, 2026 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
May 2, 2027 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
May 31, 2027 |
Note: This includes TMS-Exchange Integration (XE). TMS will not have any new video device types support starting in 2025.
Table 2. Product part numbers affected by this announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| CTI-TMS-SW-K9 |
Cisco TelePresence Management Suite - Includes 10 Systems |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| L-TMS-100 |
Order L-TMS-APL-PAK for E-dlvry of add TMS 100 system lic |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| L-TMS-25 |
Order L-TMS-APL-PAK for E-deliveryof add TMS 25 system lic |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| L-TMS-APPINT |
Ordr L-TMS-SW-PAK forE-dlivry TMS App Intg Pkg per srvr intg |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| L-TMS-BAPI-25 |
Order L-TMS-SW-PAKfor E-dlvry TMS Booking API Int Pkg 25 sys |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| L-TMS-MSEX-25 |
OrdrL-TMS-SW-PAKfor E-dlvry TMS MS Exchange Int Pack, 25 sys |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| L-TMS-NETINT |
Network Integration Package (3rd Party, Unmanaged Bridge) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| L-TMS-SW-PAK |
TMS Suite e-Delivery License PAK |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| LIC-TMS-10-INCL |
Cisco TMS - included 10 System License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| LIC-TMS-10-UPG |
Cisco TMS - Base 10 System License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| LIC-TMS-100 |
Cisco TMS - Additional 100 Direct Managed Systems |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| LIC-TMS-25 |
Cisco TMS - Additional 25 Direct Managed Systems |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| LIC-TMS-APPINT |
Cisco TMS Application Integ License - Per Server Integrated |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| LIC-TMS-APPINT-PMP |
Cisco TMS-XE Per Server (Aappint) Lic - Included with PMP |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| LIC-TMS-BAPI-25 |
Cisco TMSBA -Extension Booking API - Per 25 sys reg. |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| LIC-TMS-MSEX-25 |
Cisco TMSXE - Extension for MS Exchange - Per 25 sys reg. |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| LIC-TMS-NETINT |
Network Integration Package (3rd Party, Unmanaged Bridge) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| LIC-TMS-SW-PAK |
TMS PAK for Configuration Use |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| SW-TMS-15.X-K9 |
TMS Base Software Image Version 15.X |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| LIC-TMS-APL-S80100 |
TMS Serial Number included with Base Software |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
TMS customers can migrate devices to Webex cloud registration or Edge with Calendar Services for device management & One-Button-to-Push (OBTP) or consider Cisco Solutions Plus partner VQ Communications Conferencing Manager with DMA or Synergy SKY as direct on-prem replacement for TMS. For info on VQ visit https://www.vqcomms.com or https://www.synergysky.com/cisco.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at https://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Cisco Telepresence Management System through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: https://www.cisco.com/go/eos.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.